Offering a cozy vibe and homemade delights, this spot is a local favorite with a welcoming atmosphere and standout hot sauce that keeps everyone coming back.
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Jojo Moueddeb
Owner was super sweet and very kind. The food was amazing and well priced! The owner provides many gluten free options which is great for people with celiac.
A stylish spot known for amazing dishes and impressive presentation, but service can be hit or miss during busy celebrations.
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Joyce OQ
Institution! This is a must visit when in West Island. Gluten free appetizers and pasta were amazing! The atmosphere is like sitting at a busy Italian market eating with your closest 100 relatives. Reservation highly recommended especially if you have a large group.
I really like this place. Staff is always super nice. Lovely, warm atmosphere. They use real dishes instead of environmental hazards like styrofoam. I notice their wraps contain less hard to chew carrots.than previously. Which is nice. Will have to give the soup a try again. I wholeheartedly love this place. Gluten free something would be so appreciated.
If it were possible to give a negative review I would.
I just had the most awful, disrespectful and rude experience with one of the waitresses at this location. My friend and I ordered 2 appetizers (tater tots, and one pretzel), as my meal I ordered the Classic burger, and requested a gluten free bun as I am gluten intolerant. Gluten intolerant means that I can only handle certain and very limited amounts of gluten or I get violently ill.
Upon receiving my bill I had questioned the waitress why I was not charged for the gluten free bun and she went silent. I then proceeded to ask if the bun was in fact gluten free and to my surprise she replied with a snarky "well it was whatever you ordered". I then began to describe the bun to her and she insisted that both buns looked similar and had a yellowish tint to them. I explained very calmly to her that its a good thing this isn't an allergy that could kill me but that I would experience stomach pain as it in as intolerance. She insisted that I should've noticed that it wasn't a gluten free bun prior to eating it and wouldn't even bring out examples to show me the difference.
Despite this issue, I still tipped her 10%, which I would've gladly given her more had she gotten the order correct.
After leaving, my friend insisted that we should not of been treated like that and decided to go back in to explain that this is not how you treat paying customers and for future to be more careful. However, this is when things got worse, instead of taking responsibility and apologizing, this waitress got very defensive. She insisted that it was my fault and I should've known it wasn't gluten free. She decided to throw even more shade at us by claiming that it didn't make sense that I wanted a gluten free bun if I had ordered a pretzel which contains gluten. Not that it is any of the staffs business, how much gluten I can eat but when this argument was used my friend continued to explain that I can tolerate certain amounts of gluten which is why we shared the pretzel. The waitress continued to argue that it was rude of me to tip so low, however the tip should've 0$ since she messed up on something that will affect my health. On top of these comments and arguments that this waitress was making, another male employee decided to chime into the conversation asking if I had hypoglycaemia and if that's the reason I couldn't eat gluten while laughing and making fun of me.
Customer service is clearly non-existent here and this situation could've been handled many other professional ways. This is not the way that paying customers should be treated. We have eaten here before and enjoyed it. We had no bad intentions, all we wanted was for the staff to be more careful in the future however, we will never be going back here and we do not advice anyone with allergies or restrictions to go here either because they are extremely careless and rude.
51 Av. Donegani, Pointe-Claire, QC H9R 2V8, Canada
Gluten-free options
BreakfastLunchDinnerBrunchDeliveryTake Away
With top-notch quality and a cozy vibe, this spot is a go-to for a mouthwatering experience that keeps you coming back for more!
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Emilie Gray
I love it here so much, the food quality is amazing. Everything I've tasted is delicious! I crave it all the time and go as often as I can! Craving it as we speak 😋 and I love that they are knowledgeable about gluten free options. Oh and I just love the ambiance.
Due to gluten intolerance I am unable to eat at a lot of restaurants. The workers here were very kind and understanding, ensuring my food was gluten free and asking me if the egg was okay for me to eat. Not only this but the food was very fresh and the chicken very tender. I would recommend this Thai Express to anyone. :)
Excellent evening with friends. We have eaten well. The menu had it all, including gluten-free choices. And we were well advised by our very friendly waiter Moreno, who made excellent suggestions.
823 Rue Tecumseh, Pointe-Claire, QC H9R 4X8, Canada
Gluten-free options
LunchDinnerItalianDeliveryTake Away
With a stellar selection for diverse dietary needs and impressive communication, this spot guarantees a satisfying and memorable meal for any gathering.
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Emily Spence
We ordered a catered dinner from Pronto for our staff party this December. Such a wide selection of options to feed all our guests (including vegetarian and gluten-free options, as well as nut allergies). The team at Pronto was great at communicating with us during the planning process, and delivered a delicious, filling meal for all. Everyone raved about the food! We will definitely be coming back to Pronto for our next party!
Good food! Service was good, The server forgot to mention that the gluten free bun was 3$extra so got a surprise when I got the bill! Ambiance was okay
1860 Bd des Sources, Pointe-Claire, QC H9R 5B1, Canada
Gluten-free options
LunchDinnerDeliveryTake AwayRestaurant
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Amelia Waters-Côté
The 2for1 special is reasonably priced and the pizza is cheesy and tasty! I also really like their French fries. Recommended for the greasy, cheesy, gluten fix :)
Great staff. First time trying this Amir and we love their shawarmas with the garlic sauce and humus dip. Very clean and friendly staff. Surprised that they have so many salads and gluten free plates.