Leah Kaplan
My husband and I have gone to this store since it opened. Both of us have so many dietary restrictions, so this store really made sense because of their cook to order stations. I met the manager, Chris, who, after talking with him, explaining the food allergies and restrictions, agreed to us buying fresh fish in the seafood area, then having it cooked in the cook to order area. We have done this so many times and always have enjoyed the excellent salads and fresh grilled fish.
Last night we went, got there at 7:30pm, asked the young man who was working the grill station if we purchased a fresh piece of fish, if he would be able to grill it for us. He said no, since it was 7:30pm. My husband then asked one of your long term employees, who has always been extremely friendly and accommodating. He said sure. We bought our fish, he grilled it, called us when it was done, as well as asked the chefs in the back the status of the soups out last night (if they had gluten) and the fish was grilled to perfection. Please thank him for us. Often we get the fish overcooked, but it was excellent last night.
Turns out the soup has a preservative added with a name close to gluten, so to be on the safe side, no soup. Wish the ingredients were labeled with the soups, so we would not have to ask. But then, we talked with another employee who said all recipes are followed but depending on WHO is preparing, things that normally would not have gluten, might be!!!
This is the problem we keep running into. Even if ingredient label is on product, finding pasta or bread items in products that should not have them, nor are they listed on the ingredient label.
Over all we love this store...the fresh made food is exceptional...we try to go at least once a week, if not more, if our schedule is busy...really great fresh food, healthy, fresh cooked.