We’ve ordered Uber and Menulog 5 times
for some reason every time the gluten free burger we order is burnt every time.
Today the chips we usually love were over salted too.
It’s very disappointing we have to pay extra for gf free of course and they can’t toast them right? Lack of train or attention to the grill time? once is understandable but 5 times wtf
Food was delicious and service was fast and friendly. Only minor thing was no vegetarian gluten free in the lunch special menu. But beautiful options on the full menu. Reasonable price.
We had a reservation and we’re a few minutes late & the table wasn’t ready - still dirty with dishes etc we were given a menu to peruse (in a dark corner near the POS) there were minimal GF meals so not ideal for coeliacs and we waited almost 10 minutes for our table, we were seated and then the table was wiped and clean water glasses were taken away. No water was offered. We ordered drinks and dinner, questions regarding GF meals were answered but not confirmed, drinks arrive, then dinner we had to request cutlery & additional Parmesan , we got cutlery but no Parmesan. Throughout our meal no one approached us to ask us how our meal was. The pumpkin risotto was bland but the 3 meat rigatoni was wonderful and a large meal so I requested a take away container which was received. Still no customer service. Yes The meals are large & yes it’s pricey but so are all other Italian restaurants in Newcastle. The atmosphere was noisy and very busy. Would go again on a quieter night / day but certainly not during school holidays.
Westfield Kotara, Shop 2103, Level 2/89 Park Ave, Kotara NSW 2289, Australia
Gluten-free options
LunchDinnerDeliveryTake AwayKid Friendly
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Edward H
Nice chinese food and fast friendly service in Westfield Kotara. Yummy slow braised pork belly. Gluten free option is available for stir fried chicken.
Staff was knowledgeable on what foods were completely gluten free and safe for Coeliacs. There is a number of gluten free options on the menu but I think you may need to mention to the staff you are Coeliac first as there might be items in the meal that aren't completely gluten free.