Applebee's Grill + Bar

What an experience!! The 1st thing we told our waitress was my wife has celiac disease and the Alpha Gal allergy and she had no clue as to what either were. So we explained it to her and ordered from the gluten free options. We ordered the gluten free wings and the waitress asked bone in or out? We replied so are both gluten free to which she replied yes. After eating just a few it was very obvious they were not gluten free. We flagged her down and asked did you be sure to put in the order gluten free wings because she is in terrible pain. Her reply was I think so!! So she goes to the kitchen comes back as says no those are regular not gluten free. She went back to get the manager and it only got worse from there. The manager listened to our side and replied well it has breading so you should have known it would contain gluten!! She was the most uneducated person about allergies to be in a managerial position at a restaurant I've ever come across. Very rude and short with us. We explained that the waitress said yes we have gluten free in both bone in and bone out and she said oh well she is wrong. No care or compassion at all for the pain they put my wife through. It's too late when your ignorance kills someone, please get the training needed to prevent anyone else from experiencing this. We paid our bill and left. I did call corporate to make them aware as well and they were extremely disappointed in how this was handled. They were really upset that no discount was offered and I said we did t expect or want that we just wanted to make them aware of what they caused and how the lack of concern we received from the manager insured we will never return to this restaurant.

Took my family here while traveling and was pleasantly surprised. The kids meals were large portions with many selections to choose from. They even had a side selection of mozerellasticks! My husband enjoyed his tortilla wrapped burger with fries and I was even able to find a yummy gluten free meal - grilled shrimp rice bowl.