Brooklyn Dumpling Shop

Jayson was amazing in making sure my friends and I were taken care of. He even went above and beyond to ensure my friend didn’t have to worry about gluten being in her food.

Brooklyn Dumpling Shop was an experience in itself. Basically, this is a self-order and self-serve dumpling shop. When you walk in you are greeted by a kiosk where you place your order. Once you place and pay for your order, it is cooked and prepped in the back and then put into a locker. You are alerted by a text message that your food is in the locker. Then you take your receipt up to the lockers and scan it for your locker door to open and release your food. It seems simple enough. However, if you are a newbie, expect some technical difficulties to come about. They did have a pretty good deal where you could get a multi pack of different types of dumplings to try a little bit here and there. They do offer vegan, vegetarian, and even gluten-free dumplings. However, they were not readily available on the kiosk. So I had to enlist the help of the employees there. That was when Gabriel Menchaca the Standing Shift Lead stepped in and helped us complete our order. When he learned that I do not eat meat, but my husband does he was able to not only separate our orders so in theory, he was not cross contaminating; he was also able to recommend items that were not even on the menu on the kiosk. This was great! And it saved a ton of time. All right so altogether, we ended up getting the following: Korean barbecue, Philly cheesesteak, bacon cheeseburger, macaroni and cheese, and peanut butter and jelly dumplings. We also got waffle fries and drinks on the side. So it is a thumbs up for the bacon cheeseburger, macaroni and cheese, and Philly cheesesteak. It was a thumbs down for the Korean barbecue, unfortunately. And for all of those peanut butter lovers out there, you will absolutely adore the peanut butter and jelly dumplings because they were packed full of peanut butter! So much so it was hard to eat an entire one. I can say that the cleanliness of the restaurant and the restroom was impeccable, and the service that the workers offered was equally impeccable. They were there and ready to offer assistance because they obviously saw we were not pros at using their kiosk. One thing that I would definitely recommend this restaurant taken into consideration is the paper product usage. There was so much wasted paper products for our order. We ended up taking boxes home and still threw away multiple boxes. All in all the concept is inventive. And I would recommend you going to try it out yourself before making a decision. The concept is very creative and it is a one and a million niche. Go give it a try! #KristinaWrites