Cinnamon Works

I gave 4 stars because although they have a lovely selection of Gluten Free pastries (muffins, cinnamon rolls, and cookies), the soy latte I ordered came out burnt and sour! The muffin I got was good though and nice location!

Quant Pike Place institution with huge portions! They pretty much just serve cinnamon rolls, cookies, and muffins, plus some hot drinks like coffee and tea. Nothing here will blow your socks off, but it's all plenty tasty and satisfying. The cookies are my favorite, especially the peanut butter, monster, and chocolate chip. The sticky bun is also pretty good. They have an option to get your cookie topped with icing, sprinkles, cinnamon, chocolate chips, and a host of other goodies, which is fun! And of course, lots of options which are vegan, gluten-free, or both!

I stopped by with my sister-in-law, who has celiac disease, and she asked for a gluten-free cinnamon roll around 3:40 PM. The staff member — with a pink shag haircut, cool tattoos, and piercings — handed it to her without issue. When she then politely asked if she could also get a cookie, the response was unexpectedly sharp: “We’re closing soon,” followed by a refusal to serve her anything else. It was only 3:45, and the shop closes at 4. There was no line, no rush, and no visible reason for that kind of attitude. I was genuinely taken aback by how unnecessarily dismissive the interaction felt. A simple, polite request was met with an abrupt refusal. I understand that people have rough days, but professionalism and basic courtesy should still be part of the job — especially when serving someone with dietary restrictions. This experience left a disappointing impression, and I won’t be returning.