Every time I go here I swear I'll never go back and yet, somehow, the pain dulls and I stop in again. This time it was for gluten free buns in the freezer section, which of course they were out of. And I needed a 5 lb chuck roast to make birria tacos. Found one in the case that was close, put it in the cart and then noticed the whole one end of the packaging was open. It was dried and hard where the meat was exposed. I looked for another and they only had much smaller roasts. So I went to the meat counter, handed them the open, dried out roast, and asked if they could cut a fresh one for me at which point the butcher went over to the same case I'd just searched through and told me to find 2 that total the number of pounds I needed. That's a meat service counter? I went to Giant Eagle where they were all smiles to cut what I needed. Seriously, never again will I waste my time at Fresh Thyme.