On 6/09/2024 @ 3:21 pm, my husband, Mark, and I, finally made it to Olive Garden in Midwest City, OK, Store #6451. I am wheelchair ♿️ bound with sensory issues to boot. I am always concerned attempting going out to eat because most of the time, it is too much and my body seizes up for the rest of the day!
Olive Garden has changed my mind because they catered to us instead of treating me like an outcast. From the moment we were headed to the door, we were greeted with a big smile from Layla who helped my husband with the door, so he could get the wheelchair ♿️ in. Soon, we had the best server, Dylan, who notified the service manager, Laurie, that I requested the gluten-free menu. She swiftly came over and asked for the first time in 6.5 years of being gluten-free, "How gluten-sensitive or completely celiac are you?" So that there were no communication issues from the front and back of the house. Major, major KUDOS! It did not end there, I asked her if there was any way that the music could be turned down a tad and she jumped on it. Teralyn brought out our wonderful food and to top it off I had to request a spoon 🥄 because I can no longer eat with a fork.
Yes, I do realize there were a lot of accommodations. My husband and I went at a time when we hoped the restaurant wasn't so busy. Not once did Olive Garden employees look at me or treat me differently. At 50 and not being able to see much besides the inside of our house and doctor's offices, you all made this girl feel like a queen. A lot of businesses should jot down some notes 📋 from you because customer service is not their cup of tea, ESPECIALLY for handicapped individuals.
Sincerely,
Stacie Spence
(New devoted customer until the good Lord takes me)