Peacock Wine Bar

IF YOU HAVE AN ALLERGY, DO NOT EAT HERE. I have celiac disease and recently went to Peacock for New Years Eve, where I was served gluten for two full courses. I have been sick for two days now. When making my reservation I specified that I had an allergy, specifically celiac disease. When I arrived the first thing the waiter said was that she was aware of an allergy and asked me about it. She clarified that it was celiac and not just a gluten allergy. The waiter went on to assure me that they would treat the allergy very seriously and they had lots of experience with serving celiacs and others with allergies. The waiter walked me through the entire 7 course menu (taking about 10 minutes to order with me) and explained how items would be made gluten free if they weren't naturally so and if I needed to avoid order certain items all together. I was served a first course then on the second course (which was comprised of two dishes) which came with bread. This made me nervous. I immediately asked the waiter if the bread was gluten free. She went back to the kitchen and allegedly confirmed that the whole bread was not gluten free, the rest of the two dishes were and that was why the bread was on a separate plate (for my non gluten free partner to enjoy). Of the second course, I ate the broccolini dish and finished the entire thing which was doused in a creamy sauce. Then I went on to the beef tar tar and immediately felt something crunchy. I looked closer and it appeared to have croutons in it. I asked the waiter about it. She said that there was a pickle crunch in the tar tar. When I insisted she check if the dish was gluten free someone from management came out (I think the assistant manager). The assistant manager informed me that the broccolini dish was covered in a sauce that had gluten in it and when I asked about the croutons in the tar tar she informed me this also contained gluten. While the assistant manager was apologetic, the waiter came across insincere and blamed the kitchen. I later found out there was NO note whatsoever indicating an allergy/celiac/gluten free on my order. I was informed that the manager was there and was given his business card, James Pottie. However, Mr. Pottie did not come over to me at any point to apologize and has still not contacted me. This was the absolute WORST dinning experience I have ever had at a restaurant. No one with an allergy should feel comfortable eating here as their wait staff clearly does not understand the seriousness of allergies and the health implications that follow. They did not make us pay for the meal, however we were not offered anything else. They took my phone number but no one from the restaurant has contacted me to apologize.

One of the best meals I've ever had. The staff was so friendly, made us feel at home. as a celiac, finding gluten free meals is never easy, but Peacock made it safe and so very yummy! Also their non-alcoholic wine options were (pricy) but so delicious!! Dessert was delicious sorbet and tiramisu!!