Impatience on ordering, overpriced, argumentative on undercharging apparently for a takeaway or something, added gluten marshmallows when 2 of us explained our daughter was not to have them, then another altercation of sorts over whether we had the right to sit down for our cakes because we had takeaway coffee, after spending 25 pounds. Then just to top it off they fibbed about forgetting sweetner in the tea. Pretty easy to just say so sorry I forgot!