I am sad to say that this was the worst experience I've had at an Original Pancake House. The $19 omelette was way over cooked, almost inedible but I was afraid to send it back because it took 40 minutes for it to get to my table after waiting for 10 minutes for the waiter to take my order. He never came back to say I'm sorry it's taking so long or ask how the food was. We were charged an extra $4.50 for gluten free pancakes that were very small. The feeling of the staff was that no one cared, they stood around talking to each and occasionally brought a coffee pot around. VERY DISAPOINTING! We will never go back to this original pancake house.