They had normal traffic when we walked in and things got pretty dead while we were there (late afternoon). Our food was old. You could tell that our fries were not fresh. Our burgers and cheese slices also did not taste fresh.
Also, I have a gluten allergy. I told the server and she did not discuss any of the fryer procedures with me. My burger also did not have an allergy marking. I am hopeful that I won’t get sick because I’ve heard good things from others with Celiac. I’ve been to the Red Robin in Champaign and I was really impressed with the experience there. I’m sad to say I had a different experience in East Peoria. It feels like a waste of money.
With a focus on quality and distinct flavor, this spot stands out from the usual sub shops, making it a local favorite for many.
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Darrin Kesler
My daughter was super excited to get one of Jersey Mikes gluten free subs. Ironically as we were about to walk in she stated, “I cannot wait for you to experience this service”. I inquired about her comment to hear, “you’ll see”.
Moments later we walked in to nearly empty dining room. We waited, for no less than four minutes as the two employees behind the counter rambled about there day. Then a pleasant young man asked how he could help. Repeating himself several times, he managed to write the order. Due to the uncommon gluten free option, they did not know how to charge us so they settled on using menu option number 7. For reference, we ordered turkey, bacon, and pepperoni on gluten free bread. The total was 14.86 which included soft drink.
As the pleasant employee began making the sandwich he had already lost his recipe and began asking which cheese and bread we wanted.
After some confusion, we received the sandwich which did satisfy my 13 year old. However, upon finding a seat we were surprised to find that every table was covered in bread crumbs or an oily residue.
As I write this two more employees have arrived. Maybe we came in at the end of a busy rush (4:50- Tuesday), but somehow I doubt it.
In the end, we will be back but the order will be for pickup!