I had not had Jersey Mike's in yrs. I ordered a gluten free 9" sub online (so excited that they have gluten free bread since my daughter can not eat gluten). It was ready and picked up within 15 minutes. The two people working were very friendly and polite (04/06/19 @ 2:20pm.) My daughter and I split the sub which was very filling and delicious. We are going to make it a regular lunch for our mommy daughter days. Everything was fresh and wonderfully prepared. Other sub chains do not compare. Thank you for being clean, fresh and polite.
What an awesome welcome from the young lady who took my order. She was friendly, fun, and really helpful. Made sure I had a gluten-free meal and didn’t miss out on the extras! What a sweetheart! Very good experience!
So, I do like jersey Mike's better than other sandwich chains but I'm comparing this to the jersey Mike's on Lincoln St. They put sandwiches together really sloppy and I've had that experience twice. Although I will say those employees were working their butts off. What really annoyed me though is their order pickup is never ready in the amount of time they say. The next time I went I put my order in at 10 am for a 12pm pickup to avoid waiting. I guess it just got lost somewhere because I waited until 12:15 until someone finally asked if I was waiting for something and they found my order slip in like the back of the store. So beware of ordering farther out than "asap". For gluten free - they have sandwich bread for extra charge and Udi's snickerdoodles.
I don’t know why I keep going to this one. They never get my order correct. Today I ordered a salad with no croutons (gluten sensitivity). Get to work and open the box…lots of croutons. Asked for an extra sour cream for my potato…didn’t get that. They need to do better.