Experience thoughtful service with a focus on fresh, natural ingredients, making every visit feel special and catered to.
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Clover Hariaczyi
Great service! Ordering online was easy. The staff were very friendly. Ordered gluten free for a family member and they asked if it was an allergy or preference. It was just preference but they were going to take extra precautions if it was for an allergy. Very thoughtful. Will be coming back.
I love this place & visit very very regularly. My order is almost exactly the same each time I go here- 3 regular subs and 1 gluten free sub. I’ve given 1 star just for today’s visit because of the young girl who was working the counter and the experience I had. I walked in at 8.53 pm and specifically asked her and the other guy working if it’s ok for me to order sandwiches or if they are closing. I asked twice if they were ok with it. Only after he asked me to come, I went in. She very curtly told me there’s only wheat bread and I said I was ok with that. I ordered my subs and asked if they had the gluten free bread and then placed my order. I noticed she was very upset and visibly ripped the plastic wraps from each vegetable container. She did every thing after that to show that she was tired and mad! The guy actually was very fast and efficient and made a hot sub and my gluten free sub. Two other people walked in after me, one to pickup and one to order. This young girl tried to put my gluten free sub into the brown bag and couldn’t do it, she got upset and started to stuff the sandwich very roughly into the bag, and still couldn’t get it in, at which point I said- please don’t do that. Can you give that to me? I’ll do it myself. I could not watch the sandwich being squeezed and being pressed against her apron. It really wasn’t an appetizing moment to get my sandwich like that. Then She very rudely asked the guy making my sandwiches what my order was and told me what I owed. I paid extra as tip bcos it was late and they were visibly upset with late customers. As I was leaving, she started crying and a customer who came after me came out and screamed at me for making this girl upset. So people who walked in after me don’t see what I was treated to but noticed her crying. I also have a teenager who also works in a fast food chain right across from here. I understand there are people who come just before you close - and maybe this girl was tired today. But that’s no reason that I was made to look like an evil person. If you don’t want to serve someone- then don’t let them come in!!!!! Very simple- all they had to do was tell me they can’t serve when I specifically asked them twice!!! You can’t let someone inside and then visibly treat them rudely or make a mess of their sandwich!!! If the rule is to serve until 9 pm, then the least is not huff and puff like you’re mad. Pls talk to the manager and lock the doors once you’re done cleaning up. Or Tell me- ‘we are only doing online order pickups, sorry we just closed everything’, or Switch the ‘open’ sign off!!! Don’t let anyone come in and mess your mood and make you more tired. I love the guys who regularly work here- I am a very regular customer since this branch opened. We have used this branch for our pta spirit nights. And every time I go there I have a very good experience and the guys- all of them are so respectful and polite. They take special care especially when I mention the gluten free is for a person with allergies. I would normally give more than 5 stars for this place. I will still go here and this review is not to make a reader avoid this place.....but Today was just a bad experience for me!
100% Dedicated Gluten-Free
