Experience vibrant Latin American culture with a colorful ambience, perfect for any group size, though it can get a bit loud.
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Yorkshire Ethan
I’m sorry to say that I’m extremely disappointed with the service I received on the above date. It was a bottomless brunch for 4 people.
I booked this as part of my girlfriend’s 21st birthday and I was shocked by the horrific speed of the drinks service.
I booked this as before this specific visit we had an extremely positive experience with bottomless brunch. We did this a couple of months ago were we had service from “Livia” who was amazing. She really looked after us and she made the day really important. She was always smiling and cared for us throughout. Words cannot describe how amazing she was.
However on our most recent visit, we feel somewhat ignored. We only have 5 drinks in 2 hours and one point we were sat waiting for 20 minutes without a drink. The restaurant was no more busy than it was last time and the service was somewhat rude for a male member of staff. The staff were good explaining the allergy’s as my partner does have celiac. But the services was slow and we felt that no one was really looking after us. The drinks were as expected and they were really nice, along with the food.
We feel extremely let down by the service we received and for the price feel like it was not worth the stay. I feel like due to this experience we will not come back and it seems strange how we have revived two different types of service from the same restaurant. Due to this it is unlikely that we will come back to this restaurant.
Even worse that I could not provide feedback on the website. I have emailed the specific restaurant and they have still yet to reply 1 month on.
Experience top-notch coffee and a chill vibe, with generous portions that make it a must-visit spot for a laid-back outing.
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Mo Bellamy
Very tasty coffees, mind blown by their quality. The food is very nice. gluten free and veg/ve menu available. Staffs are cool and overall worth the visit.
Great vibe and tasty dishes make this spot stand out, but be prepared for some serious service challenges.
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Imogen Samuel
We came here on a sunday and the food was perfect and arrived fast. They also cater very well to people with allergies (gluten free and dairy free). However, the table we were sat at clearly hadn’t been wiped as it had sauce stains on it from the last customer. Additionally, the service (if you could even call it that) was abysmal we were seated and our orders taken, then completely ignored while the staff sat at a table completely out of view. Not once were we asked how we were or if we wanted anything and were stuck waiting when we wanted to pay. When it came to paying not only did they have the gall to charge us a service charge (which unfortunately we paid as we stupidly weren’t paying attention and were in a rush due to having to wait for the servers), but they also completely ignored us when we asked to split the bill, forcing my partner to pay it all as they hadn't listened. It is such a shame because the food was absolutely perfect and there’s a fun vibe in here but the servers were completely useless. Only come here if you’re willing to put up with no service because the food really is worth it.