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New Yorkers 1st Choice
Best of US

Banks

A bank that handles your money with actual human attention instead of automated menus.

Based on 370 Opinions
+367
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Updated May 2026
01
Kinecta Federal Credit Union - El Segundo image 1
Kinecta Federal Credit Union - El Segundo image 2
Kinecta Federal Credit Union - El Segundo image 3
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Office offers welcoming decor and a coffee machine for visitors. Staff provide knowledgeable assistance and handle requests with fast processing. Bank services include easy joint account opening and strong customer care.

Strong focus on customer care stands out here. Opening a joint bank account is straightforward and well supported.

People are saying

"The bank staff were patient and answered all my questions with care."

"I felt so comfortable with her clear explanations of the process."

Good to know

1

Kinecta processes loan requests quickly, often within a day.

2

This branch offers a variety of banking services including loans and accounts.

3

Melissa provides detailed information about available rewards and services.

02
Altura Credit Union image 1

Friendly staff provide helpful support that simplifies banking tasks. Convenient location in a shopping center makes access easy. Professional bank manager offers positive assistance and guides customers through the bank app.

A professional and helpful bank manager guides customers through services and the bank app. The bank offers correct and positive assistance that makes visits easier and leaves customers pleased.

People are saying

"Janet at this bank is so helpful and professional."

Good to know

1

The credit union is located in a convenient shopping center.

2

Customer service is known to be friendly and helpful.

3

They offer a range of consumer-friendly products and services.

03
SchoolsFirst Federal Credit Union - Placentia image 1

Federal credit union offers expert financial advice with excellent customer service. Staff show genuine care and maintain a trustworthy environment despite staff changes. Banking here feels straightforward and positive.

Excellent customer service stands out here, making banking straightforward. Staff promotions affect direct access but service quality remains consistent.

People are saying

"This bank's financial advice is amazing and genuinely helpful."

Good to know

1

Membership is open to anyone who lives or works in Orange County.

2

Online banking services are available 24/7 for easy account management.

3

ATMs are located throughout Orange County with no fees for members.

04
America First Credit Union image 1

Credit union shines with easy human interaction and better online services than big banks. Staff offer solid advice and support in multiple languages including Spanish. Competitive rates and notary services add practical value.

Customer service stands out with easy access to real people and helpful advice on savings programs. Online services work smoothly and feel more user-friendly than those at big banks.

People are saying

"The bank staff here are so hopeful, friendly, and amazing."

Good to know

1

America First Credit Union offers competitive rates for savings and loans.

2

They provide Notary services for account updates and other needs.

3

Customer service is accessible and responsive compared to larger banks.

05
Credit Union of Southern California image 1

Small branch offers a homey atmosphere with staff greeting by name. Paveena provides expert teller service using strong system knowledge. Frequent promotions add great value making it a reliable credit union.

Paveena handles transactions with strong knowledge of the bank's computer system. She works as a bank teller providing direct service.

People are saying

"It's so kid friendly because Paveena makes my kids feel like family."

"Paveena was my go-to person for bank assistance and financial advice."

Good to know

1

Bring two forms of ID for account opening.

2

Online banking services are available 24/7 for account management.

3

Customer service is available via phone from 8am to 8pm on weekdays.

06
Cabrillo Credit Union image 1

Credit union offers excellent interest rates and a community-focused approach that feels personal. Its easy-to-use app makes banking simple and clear. Customers enjoy a straightforward, supportive experience unlike big banks.

Credit union offers a personal touch and support when needed. It stands out from big banks with a community-focused approach.

Good to know

1

Cabrillo offers competitive interest rates on savings and loans.

2

Their credit card rates are among the best in the market.

3

Documents and statements are clear and easy to understand.

07
Rize Credit Union image 1
Credit union

Credit union offers low interest rates and quick ATM service with almost no teller lines. Staff show genuine care and professionalism, making banking smooth and secure. Facilities are top-notch with strong security measures for peace of mind.

Staff show genuine care and professionalism, unlike typical big banks. Interest rates stay lower, and security measures handle account changes effectively.

People are saying

"The bank staff here are so nice and always helpful."

Good to know

1

Rize Credit Union offers lower interest rates compared to other banks.

2

The ATM machines at Rize Credit Union provide multiple options for transactions.

3

Rize Credit Union has minimal wait times for teller services.

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