Credit union offers personalized service with a friendly bank manager and efficient teller Mackenzie. Members enjoy a smooth account opening and no wait times. Some face challenges due to distant branch locations.
Personalized service stands out with a polite and helpful bank manager and an efficient teller named Mackenzie. The experience feels more friendly and less awkward compared to larger banks.
"The bank staff here are so friendly and helpful."
Good to know
Opening an account is a smooth and easy process.
Pathways offers a personal banking experience compared to larger banks.
There is typically no wait time when visiting the Beavercreek location.
Staff like Mrs Amy D create a people-focused atmosphere that sets this credit union apart. Genuine care and a community-oriented approach make banking here a positive experience. Friendly service makes every visit welcoming.
Great people run this bank and they genuinely care about the people they support. Staff like Mrs Amy D make banking here a positive experience.
Good to know
This credit union offers free checking accounts with no monthly fees.
Members can access over 30,000 ATMs nationwide without incurring fees.
Loan applications can be completed online for convenience.
Credit union offers easy loan process and trustworthy service with a focus on supporting non-profit accounts. Staff like Shelly provide professional and helpful assistance that simplifies banking tasks and ensures a smooth experience.
Professional staff handle banking issues efficiently, with individuals like Shelly providing strong support. The bank values customers and offers an easy, straightforward banking experience.
Good to know
Loan applications can be completed online for convenience.
There are no monthly fees for basic checking accounts with direct deposit.
ATM access is available nationwide with no surcharge fees.
Credit union offers personal service from staff like Marci and Kiara but struggles with a problematic app causing access issues and fees. Customer frustration shapes the atmosphere, yet it remains a leading local institution.
Marci and Kiara provide very helpful and personal service at the credit union. The bank recently switched to a new app system, which caused access issues for many customers.
Good to know
The bank's app has significant flaws, making account access unreliable.
Customers report being charged overdraft fees due to app issues.
The bank usually refunds fees caused by app errors, but this is inconsistent.
Credit union offers $200 promotion for new accounts and has knowledgeable advisors to assist with financial needs. Staff are very nice, creating a welcoming atmosphere that makes setting up accounts straightforward and smooth. Location is convenient for nearby residents.
Very nice staff create a welcoming atmosphere. Setting up a bank account is straightforward with great service that makes the process smooth.
Good to know
MyUSA Credit Union offers a $200 promotion for new account openings.
They provide a variety of financial services including loans and savings accounts.
Membership is open to anyone living or working in the area.
Credit union offers competitive loan rates and personalized service that beats big banks. Staff provide dedicated support for complex paperwork and financial needs. Beware of mobile app issues causing account access problems and frustration.
Credit unions offer better loan rates and more personalized service than big banks. Staff work hard to handle complex paperwork and provide dedicated support for financial needs.
Good to know
Sharefax offers better loan rates compared to larger banks.
Graham at Sharefax is recommended for car or personal loans.
Many customers experienced issues with the app, losing access to accounts.