Mgr called me ( after I placed a mobile order via their app) to inquire about gluten allergy cause 1 item I ordered was The Beast on a GF bun. He wanted to inform me that their black bean burger isn’t GF because it contains wheat. Kudos for paying attention & taking the time to call me regarding this matter. Mooyah is 1 of our favorite places for takeout fast food burgers & fries. I ❤️ their black bean burger!
A diverse menu with many options suitable for our dietary needs and preferences. Gluten sensitive was available as well as vegetarian. Excellent service. Very clean.
It's ok - maybe not my kind of place but my daughter who has to have Gluten free food says that it's the best for her - also I ordered a Salty Dog - adult drink - it was made wrong - it had no salt
The gluten-free lamb burger was delicious. The gluten-free bun was the best I have eaten. Garrett the bartender was knowledgeable about celiac disease and made a delicious old-fashioned!
We LOVE this taco hub! This is one of the only places my husband (who is very allergic to gluten) can find hard taco shells. Laney was our server this time and was fabulous!
Everyone we’ve ever had wait on us here has been wonderful. The tacos are second to none. We LOVE love love this restaurant; it’s our favorite here! If you’re on the fence, go! Support local artists (the place is full of local art!) and delightful tacos!
This place is the real deal! My gf and I have eaten here twice in one day. Everything on the menu is delicious and the service is fantastic. Huge portions too. They are also very celiac friendly and I always feel safe when I eat here. Favorite restaurant in Knoxville!
Great vibe, and better food! Kitchen staff was knowledgeable about gluten sensitivity and came out to correct our order out of extra caution to avoid a food that had gluten in it!
First time visit. My wife has been intrigued for some time, but we’ve never taken the opportunity to dine at Firebirds. Thankfully, we were not disappointed!
I’m not a foody food critic so I won’t pretend to be, however, we were both extremely delighted with our meals. We both ordered from the Three-Course Dinner portion of the menu. She had the mixed salad, Grilled Salmon & Shrimp (requested Gluten Free) and Ice cream for her desert. I chose the Caesar Salad (wonderful), Grilled Sirloin (medium), and Seasonal Bread Pudding (comes out hot with vanilla ice cream and a raspberry sauce on the side). She had water and I drank Sweet Tea (very good southern sweet tea).
Absolutely nothing to complain about the food, service or facility. We enjoyed everything about our visit! If we were to be extremely “picky”, neither of us felt like the music playing over the speakers fit the atmosphere. It was a bit distracting. But that’s it! Everything else hit the mark.
Normally we to not spend this much on a meal in Knoxville, but for special occasions, this will be our pick for sure!
Thanks Firebirds for a great meal and first impression!
First time eating here… I absolutely loved it!! Super chill sitting outside and watching the slow motion of passersby’s. The food was very simple but healthy and well plated. It’s by far the best tomato soup I have ever had. The lamb sandwich was easy to eat and filling. It needed a little salt but so what. Ethan was the “hostess with the mostest”. Sorry.. he is male, but I like that saying. He gave us the information on their honey supplier and the fly fans they had on the table, which I quickly ordered. My last note is you HAVE to get the chocolate peanut butter gluten free cookie. Omg…. I’m a sugar addict. These are so GD good! Omg… I went for another, and they were sold out!! Go for the agave mocktail too!!
Finally got to go for a late lunch. I was not disappointed. I received a gluten feee menu at the front. My server was extremely knowledgeable about gluten free options and when I asked a question he wasn’t 100% sure of, he asked the kitchen staff. I had the steak burger on a gluten free bun (which was delicious) with cheddar mashed potatoes and a gluten free brownie with a kahlua chocolate sauce. It was delicious. The staff was great, the atmosphere was laid back and easy and the food was extremely good. A new safe go to place for me!
Always love their Salmon but they have a gluten free menu and a few times now when getting the salmon off the gluten free menu, I have had bad belly issues. So if you are gluten free make sure they prepare away from the gluten
I tried Ruby Sunshine because of their mimosa flights, but stayed for the enticing food! I enjoyed a peach Bellini and my partner had the egg Benedict’s. I have some dietary restrictions, and our server Gretchen was knowledgeable and provided an alternative menu that included gluten free and vegetarian options. The entire staff worked as a team and made us feel welcome. 10/10 would recommend!
I went to this restaurant on the 6/28, a Saturday. I was very careful to explain to the server, Mattie, that I have Celiac Disease and cannot digest rice. She wrote all these details on the order form. When my food came, the fajitas looked, smelled, and tasted delicious. I took a tortilla, filled it up and took a bite. I realized it was not a corn tortilla, which i specifically and clearly requested. Mattie checked and confirmed it was a flour tortilla. They removed the cost of the meal from my bill, so I paid for my granddaughter’s food and our drinks. The manager and Mattie apologized. So, here I am on Monday, 6/30 still in bed and very very sick. One bite of a flour tortilla gave me food poisoning. It is not worth the price of a free meal. I have not had food poisoning in 4 years, also at a restaurant, PF Changs. I request that all staff responsible for serving meals should have some kind of checking system to ensure a customer’s needs are seen to. Those customers with food issues should double and triple check with the server since nobody can be trusted.
I am gluten free our waitress was very knowledgeable about the menu items. So it made it easier for me to order safely. I also learned that their rice is safe unlike wgat I had read and online. The corn tortillas are hand made daily so they are also safe. I was so excited to be able to enjoy a meal like i had before I had a gluten sensitivity.
This is my favorite restaurant in Knoxville, possibly anywhere. The atmosphere is great, the staff is always incredibly nice, and the food never, ever misses. They helped me pick gluten-free options. And the prices have always been incredibly reasonable for what you get.
It's a chain. Kinda reminds me of start Ruby Tuesday used to be when it was decent. It's what Ruby wishes it was I guess.
Food is decent and consistent between visits but it's nothing too exciting. It's good, don't get me wrong but I haven't found anything yet that makes me want to put it in my go to list.
Service has been good.
One thing they do really well is provide gluten free, dairy free for friends of ours. It's worth a look overall.
The food wasn’t very good, but the jazz on Monday night was nice. Get here maybe just 5-10 mins early for the jazz. The band doesn’t arrive until right before they start. The kale artichoke dip was tasty, and the accommodated my gluten allergy by cutting up some veggies for it. The salmon and lentils weren’t great. The desserts were terrible — skip them.
Every once in awhile I have to make a review about a restaurant that's completely surprised me. I just now left the Oliver Royale after trying to eat there for brunch. To my surprise they had not a single gluten-free option on their menu. I can't believe that a restaurant in 2025 claiming to be a high quality top restaurant doesn't serve or offer a gluten-free options. It's 2025. Clearly the word has not gotten to this establishment yet that a giant chunk of the population struggles to eat wheat products. It's not just a growing trend or a fad. It's a truth. And to ignore this as a business is almost like suicide. When we walked in the place was completely empty and now I know why. Right after leaving we walked across the way to Cafe 4 which isn't my favorite restaurant in this area, but I know they have gluten-free options. The place is a little busy but they were able to accommodate us. Lots of good options and all the people there. Busy with tables full seem to be enjoying themselves with their gluten-free options as well.
I posted the nice sign at the front door that they offer people who are gluten free advertising that they are friendly to people who have digestive issues. There's a reason they're doing this and that's because they want to have business and be successful. This is a really tough market for restaurants and if you're going to survive, you have to learn to cater to the people you serve. Those people include probably 25 to 30% gluten free.
I actually feel sorry for this restaurant because I know what's coming. Just like all of the other restaurants that failed to comply with the current trends of food they will close. I'm not sure when or how long it will take but the jig is up and no one really wants this kind of food anymore. It's filled with calories and chemicals that aren't good for digestion.
Best of luck to this place and their future endeavors.
We had a group of people here to celebrate a birthday. Alexis was on top of service. She was on-point with what was ordered on which tab. We also had two people dining gluten free and she made sure to check with the appropriate staff member (Nemo) to ensure allergy safety!!! What a great experience and not what I expected. Very happy to be surprised and impressed. Alexis and Nemo are absolute assets to this company!
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Cracker Barrel Old Country Store
716 N Campbell Station Rd, Knoxville, TN 37934, USA
Jordan was amazing! So sweet and always helpful. She checks on us a great amount and helped me figure out what was gluten free that I could eat. Would come back!