Julia Hoffman

Google review

I have been a loyal customer of Nancy Chang’s for years, but today’s experience on Christmas Day was beyond disappointing. They were offering a buffet, but there were no sugar-free or gluten-free options, which meant my diabetic grandfather and gluten-free father couldn’t safely eat from the buffet. While we were fine with them ordering from the regular menu, the manager refused to let the rest of us (a group of seven) get the buffet if even one person ordered separately. This lack of flexibility and accommodation was shocking. The manager’s attitude made everything worse. She was incredibly rude, dismissive, and even made inappropriate comments about my grandfather after we explained he has Alzheimer’s. She showed no empathy and instead complained about being stuck at work. Her behavior was unprofessional and ruined what should have been a special holiday experience for our family. We felt we had no choice but to leave the restaurant without eating. We left feeling frustrated and disrespected. As long-time customers, we expected much better. This experience has made it clear we won’t be returning. I strongly discourage anyone with dietary restrictions or special needs from dining here—you won’t find any understanding or accommodation.

sean smith

Google review

A great restaurant for both vegans and non-vegans alike. While they have a wide variety of options, I personally recommend the fresh spring rolls and the heavenly rice. Many of the items can be made gluten-free and adjusted according to your desire. The staff is always friendly and accommodating.

A. Shaheen

Google review

The restaurant was so loud inside that the hostess had to ask us to repeat the number of our party a few times. We opted to sit outside on a cold night because of the level of noise. The waitress seemed to understand that I was a Celiac and gave a few suggestions of safe foods, including checking with the kitchen if a soup contained flour. She gave me a side of fries with my entree, after telling me they aren't gluten free. She offered to put the fries on another plate and bring the entree back (not an option because of cross-contamination) and then told me the fish I ordered has been cooked in with the fires. I had to order another entree and there was no mention of adjusting the bill to compensate for her error. The waitress didn't check back on us, offer to fill / replace drinks, or bring us the check until about 20 minutes after all of us had finished our meals. Food was ok at best. Will not be back.

Laine Shields

Google review

Really great meal here, it was fast and delicious. Loved everything we tried. And appreciated how they can make most of menu gluten free.

Jessica Klick

Google review

Just visited for the first time and met the owners. Nicest people you’ll ever meet. Everything is gluten free except for the choice of some toppings, which are in a separate container. One owner is gluten free herself and they are both very knowledgeable on allergies. My daughter has a dairy/egg allergy and was able to eat here no problem. I highly recommend!