Decent offering of gluten & sugar free desserts, with the option of being lactose free and vegan. The outlet mainly create larger cakes and offer frozen food for sale🎂
Dining in is possible, with very limited seating available only outdoor. Indoor seating is somewhat used as an office and seminar room for cake and pastry workshop.
Taste for both Lasagna and apple tart are decent in taste. Coffee ☕️ (decaf) was average.
Wifi is available. Service is attentive. Portuguese command is highly advantageous for a smooth experience, as the staffs speaks close to zero English.
EN: I had lunch at Aqarina yesterday and, although the atmosphere was pleasant and the food (gluten-free pasta with truffle cream) tasted good, the experience ended up going very badly. I clearly informed the staff that I have celiac disease and was told that the gluten-free pasta was cooked separately. However, I spent the rest of the day with diarrhea and still feel unwell today, with symptoms typical of gluten contamination.
This shows a clear lack of care when it comes to customers with dietary restrictions. Being celiac is not a choice — it’s a serious medical condition that requires strict handling of food. I sincerely hope the restaurant takes this seriously and improves its procedures, so others don’t have to go through the same experience.
PT: I had lunch at Aqarina yesterday and, despite the pleasant atmosphere and tasty food (gluten-free pasta with truffle cream), the experience ended up going very wrong. I specifically informed them that I have celiac disease and was told that the gluten-free pasta was cooked separately. However, I spent the rest of the day with diarrhea and today I continue to feel unwell, with typical symptoms of gluten contamination.
This demonstrates a clear lack of care for customers' dietary restrictions. Being celiac is not a choice — it is a health condition that requires strict food preparation. I sincerely hope that the restaurant takes these situations seriously and improves its procedures so that other people do not have to go through the same.
From the service, to the preparation, to the availability and support, I highly recommend Sam's healthy cakes and sweets, free from gluten, dairy, oil or refined sugar.
I give it a 5 because the scale doesn't go up to 10 ;-)
Health, happiness and success, are my wishes, Sam and the whole team.