kathryn lund

Google review

Amazing food and great with my husbands gluten intolerance

Tom Elner

Google review

Second time I've been here, the first was for dinner and the place was too loud to hear each other talk easily. This time we went for lunch because the menu looked really good and they have plenty of gluten free options. Food was good, we had smash burgers, a little pricey for the size of the burger, but tasted good. The main issue was how long it took to get the bill and then hours long it took to pay. We asked 3 different staff members for the bill before it finally arrived and guess what... 10% discretionary service added. I really do not like being forced to tip in a country that has minimum wage, no other minimum wage jobs get tips so I'm not sure why waiters believe they are special (I've been one, it's not hard). Needless to say I and asked for this to be removed following the poor service and this then required a manager to sort out!

Sara Lewis

Google review

Lovely food catered for all our needs including vegan and gluten free. The service from Logan was great and quick. Would definitely recommend and we'll definitely be visiting again

David Cooper

Google review

My friends and I booked a table for dinner on Easter Monday while we were staying in Chester for the weekend. The restaurant was lovely and the staff very friendly. However, as were about to order our starters, we were told that a large part of the menu was unavailable. This is only the second time that I have visited one of the Botanist chain and I had the same problem the first time (not in Chester). Whilst I appreciate that we were attending at the end of a busy bank holiday weekend, it seems strange to me that so many of the menu options were unavailable. I would say it was about 40% of the menu was unavailable. The food we did have was delicious and the gluten-free member of our party was very pleased with the cookie dough pudding. We were brought the wrong drink and it took a while to be corrected but, overall, the service we received was good.

Karl Kerr

Google review

Lovely food and staff, come as a last minute for lunch, very accommodating for my gluten free allergies too! We will definitely be back again! The new Terrence at the back too.