Unfortunately, I placed an order originally a few days ago. The gluten-free bun was as hard as a rock and they included hash on my sweet potatoes today I picked up the replacement order and I let her know what all was on there. It included things that I did not say I wanted it on my sandwich. I have irritable bowel to where I am not able to tolerate some things and I specifically told her the items I want there. I did not get to receive a replacement order tonight again because they were closed and now I’m without a meal for tonight. No one wants to throw away $27 worth of food that they paid for. I am disappointed in the customer service and the blame. She tried to put on me for something that she did as in the manager.
Im visiting my family from out of town, had an amazing experience at this location! Both my mom and I are extremely symptomatic celiac. Our server, Anita took such care to ensure that all our concerns were very clearly addressed and the manger even came over to check in on us and gave us extra treats. I’ve never been so confident and felt so comfortable and safe eating out before. Will definitely return again next time I visit. Thank you so much!
2417 Research Forest Dr Ste. A, The Woodlands, TX 77381, USA
Accommodating Gluten-Free
GrillBurgersDinnerOpen Late NightLunchOutdoor SeatingDedicated GF FryerBread ItemsFriesDeliveryTake AwayKid FriendlyRestaurantGrab & Go
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Janet Sonka
appreciate the gluten-free burger buns but don't talk to the cashier about ordering. Neither myself or anyone I've gone with has liked the taste of the food here. It's not bad but there's something off. For example I got the Cadillac burger and for me it was too dry and the Swizz cheese overpowered everything. Best to order one simple burger for the table and split it before ordering more.
Amazing service and food! The staff are so kind and very attentive with a lot of information about gluten friendly food. The gluten free bread is DELICIOUS! Light and fluffy and the panini bread was divine. Their membership wine club is so amazing with tons of benefits and treats! Happy hour includes a whole list of bottles of wines you can get only for 25$! Best place to go to for a romantic night out, beautiful ambiance, fun and tasty food and very affordable. This is now my favorite place to go to! Highly recommend !!!
Great food. It would be nice if there were more Gluten Free options but the choices they had were good. We got the pork chop and fried zucchini. Didn’t have any issues.