John Paul was an amazing server that went above and beyond to make our experience fun and memorable. He is a kind human who made us feel special and this really meant a great deal because my friends and I met for my birthday. We love the location and the food, but seriously Twigs is lucky to have John Paul on their staff. Thank you! I also appreciate that they have a vegan and a gluten free menu upon request.
Best hot subs around! The subs taste great especially With some of their house
Made hot sauce!! when I asked them to cut my wife’s gluten free sandwich in half they handed me a plastic knife which didn’t work. I had to
Use my pocket knife. A little more customer focus would help that is why only 4 stars.
We engaged Foode to provide lunch in the beautiful VIC for a day-long seminar held for 90 senior citizens. We got nothing but compliments about the beverage service and lunchboxes of either salads or sandwiches with chips, plus cookies for dessert. In fact, one attendee who thought I was connected to the catering asked whether I could give him the recipe for the cookie he ate!
The portions were generous and my sandwich was both nutritious and delicious! We were easily accommodated with vegetarian, vegan, & gluten-free options to meet all the needs of our participants. I highly recommend Foode for your luncheon catering needs!
When I saw the difference in size between the excellent grilled cheese sandwich that I had and the excellent although gluten free sandwich my potential business partner had I didn’t know whether I was on some YouTube prank show or whether I had fallen into the wrong side of a telescope.
How do you sit across from someone you are treating to something special and it looks like it comes out of a joke box? You have my sandwich, and then the mini me sandwich! It would have been even more embarrassing if it hadn’t looked so ridiculous as to have been funny. She mentioned the place down the street gives two because the loaves are so much smaller.
Well I have to say, it’s a bad look.
The Chai was good, but it was just lukewarm. I suppose I could have gone back inside and asked to have it warmed up, but first impressions count.
And my impression here is that they’re hip and they’re downtown and that’s enough.
Stop and look at what you’re doing. Make that chai hot. Make those portions equal.
Go the extra mile.
So here is my edit and response…
Thank you for responding to my review, although it kind of goes to prove my point.
Regarding the chai… One does not sit down and gulp ones chai all at one go. So making it warm is kind of pointless. I don’t rush to my table and drink it all at once. I want to sit and savor it. By the time I got that to the table. It was just warm by the time I’ve had a few sips. It was lukewarm, no one likes lukewarm chai. By the time I had talked to my friend for a few minutes it was cold, and cold chai is disgusting. I learned to make chai from a North African governess in 1973 and have been making it ever since.
One does not sit down and gulp their beverage boiling hot, but rather waits for it to reach the proper temperature. Exactly like any fine tea.
And concerning the ridiculous size difference of the gluten free bread.
Instead of saying you get that it looks stupid but that’s the choice you make, you could say you hear the customer and are continuing to seek a better answer. But what you do is just say, we’re great.
But that plate is still an embarrassment for someone taking out a prospective business partner and doesn’t reflect well on your business. Whatever your reason is.
#9 mike’s way with pepper relish plus jalapeño and banana peppers - gluten free bread really helps lighten it up a bit. Best sandwich I’ve ever had in my life and second best isn’t even a thought! Do it!
I was presently surprised at how good this was. The gluten free bread was pretty tasty! Staff was all very friendly and helpful. Would definitely recommend
Such great food and incredible service. Especially when catering for corporate scenarios. Staff is so very helpful and accommodating. Gluten free and vegan friendly options make ordering easy! Food is delivered within promised time window.
One of the absolutely best experiences we have had at Subway. I now have a gluten intolerance and asked for my options. Our server suggested a bowl. WOW! It was excellent. From now on it will be an bowl for me, yay, back to Subway.
Super Saturday Pizza Night with the family. The gluten-free pizza was a hit. Our regular goto favorites, the Pounder and the seasoned beef Taco Pizza were delicious as always. Thank you Leonardo's for making great pizza!