Brewed Cafe & Pub

When I saw the difference in size between the excellent grilled cheese sandwich that I had and the excellent although gluten free sandwich my potential business partner had I didn’t know whether I was on some YouTube prank show or whether I had fallen into the wrong side of a telescope. How do you sit across from someone you are treating to something special and it looks like it comes out of a joke box? You have my sandwich, and then the mini me sandwich! It would have been even more embarrassing if it hadn’t looked so ridiculous as to have been funny. She mentioned the place down the street gives two because the loaves are so much smaller. Well I have to say, it’s a bad look. The Chai was good, but it was just lukewarm. I suppose I could have gone back inside and asked to have it warmed up, but first impressions count. And my impression here is that they’re hip and they’re downtown and that’s enough. Stop and look at what you’re doing. Make that chai hot. Make those portions equal. Go the extra mile. So here is my edit and response… Thank you for responding to my review, although it kind of goes to prove my point. Regarding the chai… One does not sit down and gulp ones chai all at one go. So making it warm is kind of pointless. I don’t rush to my table and drink it all at once. I want to sit and savor it. By the time I got that to the table. It was just warm by the time I’ve had a few sips. It was lukewarm, no one likes lukewarm chai. By the time I had talked to my friend for a few minutes it was cold, and cold chai is disgusting. I learned to make chai from a North African governess in 1973 and have been making it ever since. One does not sit down and gulp their beverage boiling hot, but rather waits for it to reach the proper temperature. Exactly like any fine tea. And concerning the ridiculous size difference of the gluten free bread. Instead of saying you get that it looks stupid but that’s the choice you make, you could say you hear the customer and are continuing to seek a better answer. But what you do is just say, we’re great. But that plate is still an embarrassment for someone taking out a prospective business partner and doesn’t reflect well on your business. Whatever your reason is.

One of our favorite places to go to! The customer service is amazing followed with great food. I have celiac and they are very accommodating with SAFE gluten free options and preparations! S/o to Jaycee for always going above and beyond! You rock 🙌🏼