This is not the first time we’ve been here - our previous visit for a birthday celebration was amazing and we were very keen to return.
This time was to celebrate our wedding anniversary - booking online we asked to be seated in the balcony if available. This was ignored, even though there were plenty of free tables on the balcony and being a Monday night it wasn’t particularly busy. When we asked about it afterwards, we were dismissed with “it was wet today” even though there are blinds protecting the area and the rain had cleared by lunchtime, plus other people were sitting out there.
The food was as delicious as we remembered, and their ability to cater for gluten free outstanding.
The lady who served us was lovely…when she was waiting on us. However the general service was appalling this time around. We waited close to 15 minutes before we were even given a menu. Throughout the evening we witnessed other tables being looked after very well, being served before us, finished their meal before us even though they came in much later than our booking. Our waitress was topping up other tables’ water then not even checking our glasses. Our meals sat on the middle serving table waiting to be dished up for long enough for them to be lukewarm, and our dessert ice cream melting. At the end of our meal we didn’t get any hot towels (every other table we watched did). Overall we felt very invisible and ignored.
The table behind us had 4 businessmen who had had far too much to drink, being very loud with extremely inappropriate language - swearing their heads off. Saying quite inappropriate derogatory comments.
At the end of our meal (that took 2 hours and 40 minutes to get through because of the lack of service), Simon (we assume the manager) brought over the eftpos machine and almost insisted we give a tip (in Australia a tip is not customary). When we said not today, he appeared annoyed and when we mentioned the behaviour of the table behind us, he was very dismissive and didn’t seem to care.
Overall, not a great experience this time and disappointing given our previous experience.
Great little Cafe. The food was good quality and serving size. Coffee was great. The service was lovely despite being short staffed at our time of service and having to wait for a short time before taking our order, our waiter was very amenable and courteous despite being busy. They had a very accommodating menu for people with dietary requirements and the food was delicious. We ordered coffee and breakfast. I had gluten and dairy free smashed avacado with a side of Bacon. The atmosphere was clean, modern and inviting. It was an overall enjoyable experience. I would definitely eat here again given the chance.
We dined in at crinitis southbank yesterday for lunch. I was there with my friends and the manager Adi was superb. We were seated as soon as we arrived and the thing that impressed me the most was the way he asked us about the dietary requirements. As someone who is coeliac it felt so good to be taken care of. The food arrived quickly and tasted delicious. Overall, the staff is wonderful and will definitely be booking for future family events.
Conflicted how many stars to give, settled on 4, potentially too generous? The staff were faultless! Absolutely wonderful, they were all very friendly, informative and accommodating and the coffee was also exceptional. The reason the cafe is let down is because of the food. Yes they have a gluten free coeliac safe and option, but sadly the gf ham and cheese toastie had no cheese in sight, and was soggy. I did actually like it but I’d expect cheese in the toastie when it says there’s cheese. Other than the issue of no cheese and a soggy toastie, I think this place is fab, and excellent value for money!
Staff here were incredibly lovely and helpful. Food was good- lots of options, including gluten free and vegetarian. A very pleasant place to sit and chat with friends and not too busy.
Let me tell you…
As always Sundays we love to eat out with our lovely grandchildren, the boys love pizza, we tried different restaurants in Southbank searching for gluten free meals, luckily for me we came to this bistro where they cater for coeliacs, the Margherita pizza was quite bland, however the chorizo pizza was delicious. We also had a cocktail and some great snacks. Thank you for the delicious food!!
I had a lovely breakfast at Mesh Restaurant. The buffet is self-serve and impeccably organized, offering a plethora of options for everyone, including vegetarian, vegan, and gluten-free choices. The dining area is spacious, and the environment is very pleasant. It’s definitely a great choice for breakfast when you’re staying at the hotel.
Had a great experience this afternoon at Yarra Botanica! My Mum, brother and I all have a lot of dietary requirements and they were super accommodating with gluten friendly, dairy free / vegan options. Staff were all super lovely and the atmosphere was great. Will definitely be back!
Don't dine here if you are a coeliac. We called before booking and was assured it was fine to eat here and I was violently sick after attending the buffet breakfast. The chef walked me around and showed me what I could eat and only ate what I was told (and didn't consume much).
I have contacted Crown 3 times with no response which is extremely poor to say that least considering how much money we spent to stay there as a family and to have our day there ruined!!
The service at this restaurant is exceptional, with friendly and attentive staff who go out of their way to ensure a pleasant dining experience. The menu features a variety of delicious dishes that are reasonably priced, making it an excellent value for the quality offered. Additionally, there are gluten-free options available, catering to those with dietary restrictions without compromising on taste. The portions are quite generous, ensuring that diners leave satisfied and with full stomachs. Overall, it’s a great spot for anyone looking for a fulfilling meal in a welcoming atmosphere.