Had lunch at Taylor’s at Shops at Don Mills with my daughter. We both have a gluten allergy and Sam was amazing to ensure we had a meal that met our dietary restrictions. Service 5*!! Thank you Sam! See you again soon :)
I’ve been coming to this restaurant for a few years and I love the food, atmosphere and the service here. I’m gluten intolerant, and they have really good gluten free pasta.
TL;DR:
Visited Casa Manila a few weeks ago, excited to try a new cuisine. Staff assured me dishes were gluten-free — they weren’t. I got sick. When I raised it, management dismissed my concerns and showed no accountability. They also spoiled my birthday surprise by mentioning the expected cake with candle. Extremely disappointing. If you have dietary restrictions, avoid this place.
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I visited Casa Manila for the first time and was excited to try a new cuisine. I appreciated the time and care they seemed to put into maintaining a well-labelled menu.
My sister arrived before I did and arranged for a candle to be added to the free birthday ice cream for me. The server told me about the surprise ahead of time, spoiling it, but I was still looking forward to the experience.
Unfortunately, the staff misguided me on what was gluten-free.
Server 1 said they could accommodate vegetarian and gluten-free and that the adobo could be made gluten-free, after confirming with the kitchen.
Server 2 said everything was fine except the jasmine rice, which was odd, but he confirmed after checking that the rice vermicelli could be made gluten-free.
After eating, I started feeling off and asked whether the dishes used soy sauce. Server 2 admitted they did, and I had to explain that regular soy sauce contains gluten unless a gluten-free version is used. He clearly didn’t know what he was talking about, so I requested the chef come out.
A lady came and instead of addressing the issue seriously, asked if I was just feeling "guilty" for eating gluten. I explained it’s a medical issue and that I was misled despite asking directly. She said customers are responsible for reading labels, but servers should not confidently recommend unsafe options. She admitted they had never dealt with this situation before.
I asked what they could do for me, but she offered no solution. I told her I wouldn’t be paying and left.
I cradled a bad stomachache and prepared for the onset of hives.
Extremely disappointed. If you have any dietary restrictions, be very careful — or better yet, go somewhere else.
861 York Mills Rd #8, North York, ON M3B 1Y2, Canada
Accommodating Gluten-Free
BreakfastLunchBrunchDeliveryTake AwayKid Friendly
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Martin Kerruish
Friday lunch time waited in line for less than 5 minutes before getting my table. Staff was very polite well-trained and efficient. Table was clean and well supplied. Ordered a Gigi omelette with tomato slices as substitution for the fruit. It came with gluten-free toast which tasted very good and was not dry as many gluten-free toasts can be. The omelette was cooked perfectly and the tomato slices and a beautiful flavor and aroma. What can I say even the coffee was good. Overall an excellent experience for this gluten-free Celiac.
I enjoy the food and the staff has been nice there in the past. They have numerous gluten free options. Gluten free pro tip. Under most of their dishes they place pita bread under the food. Ask them not to if you are gluten free. Remind them about it and have the server tell the kitchen.. Takeout available and uber eats
I've ordered delivery from here for many years but never actually went to the location to dine in until recently. With a reservation we were quickly seated and served by friendly staff and it was quick to the eats. Everything I tried was great and there were a lot of gluten free options (other than the desserts) to accommodate a restricted diet. Regardless of your food choices you'll have plate fulls of options you'll enjoy. Will definitely go back at some point and will continue to order the delivery.
Great time catching up with my friend - really appreciated the complimentary bubbles and the help with choosing gluten-free. Wonderful service from Shenelle and will definitely be back!
Food is amazing 🤩 but I do have an issue as to why there are no gluten free pasta and pizza in the Don Mills menu….I know the Queen location has gluten free pasta but in this day and age with so many food sensitivities and allergies they should be readily available at all Good Son locations!!