Had breakfast here with my family.. I have coeliac disease.. it was delicious!!! Would definitely return back when we are in the area! Highly recommend!! A beautiful atmosphere aswell! 👌
Bun was cold, chicken tasted like nothing and almost threw up afterwards.
My friend has a gluten intolerance and advised the cashier to tell the cook to take care about the intolerance, but his stomach went crazy afterwards, so there must have been tracks of gluten in his food.
Terrible service. Staff running around, trying to find tables and orders. Took 15 minutes to get a glass of water
I placed an order at the front counter, staff missed they I asked the burger to be on Gluten Free bread. Then made me pay the $1.50 extra.
No serviettes on the table
Asked for the sauce that I asked for with the chips, to which they also said that I would need to pay for the sauce as it wasn’t put through the order either.
Finally got my burger and had paid for cheese. Got no cheese. Asked for no onion, got onion. Staff had no care factor. Won’t be back
Lovely food, service was absolutely horrible. I’m gluten free and i asked the waitress (trinity) nicely if anything was gluten free, she spun around and rolled her eyes in my face and said no. I decided to ask another lovely waitress and Trinity came over and said yes rudely. After i said but you said there was nothing gluten free she rolled her eyes again and was so rude. This was my first experience and i will not be coming back. Good food is also a good atmosphere and the other staff were good. If you don’t like people don’t work in a place where there will be people.
Grill’d always hits and today it was no different! Made the fabulous discovery that the onion rings and chicken bites are gluten free and while I only tried the onion rings, they were incredible!! having gf options across the entire menu is such a positive! I always make alterations to my food and it always comes out exactly as I specify!
great food, reasonably priced and fabulous service ⭐️
I am celiac and this restaurant does amazing gluten free food that I can safely eat. The staff are also really friendly and understand of people who have celiac disease and the dietary limitations it has.
I had the Chonky Boi burger with a gluten free bun and a chicken salad on the side. It was the best burger I've ever had. Better than anywhere else.
Epic customer service that was also very accommodating to my specific dietary needs. Friendly and welcoming. Great place to stop in for yummy gluten free feed 👍🏻🙏🏻😍
Great burgers, I've been told these are the best gluten free burgers too. Friendly staff, good price great value. The ingredients of the burgers always feel fresh. It feels like you are eating a healthy meal... Highly recommended
Need the gluten-free and prefer a couple of customisations and the food comes out great.
No matter how insanely busy the place gets, the staff never look less than professional and friendly.
Occasionally the music has been too loud but even that has been settled at times. The place is great; that's it.
Was a lovely experience dining at the garden city location today. Was greeted promptly by Cody and was able to explain the menu with me and what gluten free options you have. The other guy with glasses brought me my food and checked on me. They all are super lovely and I’ll definitely come back again! Great job Betty’s!
Shop SP019, 20 Cavill Ave, Surfers Paradise QLD 4217, Australia
Accommodating Gluten-Free
BurgersLunchDinnerOpen LateDeliveryTake AwayOutdoor SeatingKid FriendlyRestaurantDedicated GF FryerGrab & Go
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Nuggettis The Cranky Calabrese
WARNING TO ALL CELIACS AND THOSE ALLERGIC TO GLUTEN AND LACTOSE!!! (Vegans too, I guess)
*Next day - My gutts have reacted to my lactose allergy, and it's bad... I clearly received lactose as well as gluten in my food. This Grill'd is a joke and should be shut down. Or maybe delete all the staff and management, and replace them with a team that is trained in allergy awareness. Being vegan isn't a disease... Celiac is! And lactose and gluten allergies are serious business.
I told the staff I have celiacs disease. To be fair, I am not celiac but I have severe gluten allergies. Usually when you tell the staff you have celiacs disease, they take you seriously. But these guys, they don't care...
I am now suffering severe pain from gluten being in my food... The food has made a serious impact on my gluten allergy and now I'm suffering hard... This is very unacceptable and I will be contacting the necessary food authorities to inform them that you have very unsafe work methods. It's lucky I'm NOT celiac because that's a very serious auto immune disease and your company needs to take this a lot more serious.
Everything I ordered was gluten free, including the sauces. Clearly I've been served food that was heavily cross contaminated. You need to train your staff about cross contamination, and the severity of celiacs disease. Pretty pathetic that I have to even tell you this, and that I need to deal with this on the first holiday I've had in over 15 years... Very sad indeed.
To top it all off, they were playing really bad pop "music" and it was as loud as a night club 🤦🏿 "look at me I'm so cool brahhhh..." Pathetic... Do you not care about people with ASD either?
Super tasty burgers. However, you have to order fries separately. There would be a bit of a wait but there is a vibe here and it was really tasty! And there are gluten-free buns 😍
Bought two pizzas through Uber eats, but forgot to tick the gluten free box. I called straight away and the man that took my order made sure they were gluten free, for no surcharge. Will definitely order again. Delicious gluten free bases as well
That was absolutely a cracking burger and if you have the urge head there.. also their gluten free bun is amazing and light so it doesn’t take over the flavour of the burger and you can eat it without it falling apart. Loved it
Also super clean, the store looks in good condition and the staff were great..
No photos as I was hungry but you won’t be disappointed
Southern fried chicken and the peri peri one.. is what we ordered
OMG. We were going to a restaurant next door but the teenage saw Hello Harry and wanted it! Great prices too. We ordered the texan brisket tacos, southern fried chicken tacos, the Louisianna pulled pork tacos, the grilled chicken burger, and the Gluten Free Texan Brisket Burger.
It was amazing. The buttermilk chicken breast on that taco was OMG. So good. Just order something from here. We wanted tacos so it was less bread and more filling. So glad we did. Beer in tap too. We were full but had to try the Harry's Famous Dessert Bomb. WTH! I've never heard of Hello Harry. But it will now be my go to when in Caloundra.
ASH that served us was awesome as well.
Thanks guys.
This is THE place to catch up with friends and have a meal that is perfect every time! Staff are excellent. Always really busy so use the app if cut for time. As coeliac, regard as good to eat! Double the bacon for double the flavour!
Probably the worst Grill'd burger I've ever had. I'm coeliac and have to get the gluten free bun. Usually I can rely on Grill'd to deliver! But today the bun was so dense, stiff and just awful. I ended up not eating the bread that I paid extra for. It was terrible. Every mouthful I thought I was going to choke on the bread. If Grill'd have changed their GF buns to this then I won't be coming back.
My husband and I really enjoyed our meal. The young woman who took our order was very helpful, with my gluten free and allergy requirements. Burger was yum and chips very tasty. We ate in and will be back!
Celiac friendly
