I am not generally a fan of pizza, but this one is clearly an exception. This location has appetizing, brick fire baked pizzas, with a gluten-free crust option. Cozy atmosphere with friendly service.
Although we have been to spagos many times, the service is always exceptional. Our waitress seemed a little annoyed at times with some of our requests. Two of our guess needed gluten-free and they were questioned about that which shouldn’t be an issue. It wasnt right to see the waiters and waitresses, carrying the tablets inside the back of their pants. It was not noted to see any hand sanitizing done after they touched that and then served our table our drinks. I was extremely disappointed with that. I do understand it may be for convenience, but for hygienic purposes, it was a huge turn off.
Cucina 360 delivered one of the best dining experiences I've ever had. I celebrated my birthday at this gorgeous restaurant, and not only did the staff exceed all my expectations, but the food and drinks were also outstanding! Special thanks to Zach and Marcella for their incredible service! Before dinner, I brought in a cake that I was initially disappointed with, but they transformed it into a masterpiece!
I also want to highlight the private dining room, which was perfect for our large group. We were all able to sit comfortably together, making the evening even more enjoyable. I would gladly recommend Cucina 360 to all my friends and family! Be sure to try the octopus appetizer, gluten free pizza, the rabbit entrée, and the tiramisu for dessert! Thank you so much for making this my dream birthday dinner!
We were at a staff luncheon here and the food, the service, the atmosphere, everything was amazing. Karen and Billy were our servers and they went above and beyond. The chef, Rob and his staff 👌🏾 🙌🏾 😍. The gluten-free pasta, was sooooo good.
I can't wait to go back with my family when it opens again next season. KUDOS!!!
Service was terrific. Wife has a gluten allergy, not just a sensitivity. The chef came to our table after we'd placed our order but before preparing our food. Very reassuring to know that you've been heard and will be taken care of. Good was delicious too!
What a charming restaurant and a lovely atmosphere that sent me to the rat pack era. As a gluten free dairy free individual, the restaurant catered to my needs and served up the best pasta I’ve ever had hands down. Our server Chris was a delight and very kind and attentive. It was the perfect meal for after a long travelling workday and I was so pleased with the ambience (felt very suave). 10/10 eatery!
Great place with entertainment unlike any other in Windsor. Free full arcade, plenty of photo opportunities, bottle service is creative and stands out to other places I’ve seen. Hookahs available inside and on the patio. Live shows such as afroman and Eminem’s D12 band, frequent events ie. Latin night and rave nights with kenekted. Private events can be booked even on publicly open days in the upstairs venue. Hoping to see the day time open again soon to enjoy the freshly brewed espresso in every cup, delicious paninis with freshly sliced meats, vegetarian, vegan and gluten free options and of course a nice cold treat with the gelato.
Great experience, wonderful atmosphere and friendly staff. Food is on point with presentation and taste. Gluten free options are available (but we didn't try any).
Great food. This local family owned restaurant is very clean and food is always delicious. Pupusas and plantain are our favorites for gluten free options
I rarely feel compelled to write a review, but for the experience I just had, I will make an exception. I ordered cupcakes online for my Wife's birthday (who is celiac/gluten free). I have personally had gluten free cupcakes from this bakery & their website notes "Our vegan and gluten-free options also ensure everybody gets a treat"... Great... I placed my order online, then called a mere hour and a half after placing to confirm the gluten free wasn't an upcharge and that I paid an acceptable amount. Upon calling they said that they no longer offer gluten free(which isn't a big issue); however, instead of simply cancelling my order and refunding my money, they insisted that since it is not their fault, they would ONLY offer me a store credit... instead of pressing "cancel", they insisted that I was at fault and they will NOT be giving me any money back. After speaking with 3 people, this was the final verdict... They insisted that this line on their website "Our vegan and gluten-free options also ensure everybody gets a treat" does not mean gluten free cupcakes.... Could have fooled me, and last time I checked a cupcake is a "treat"!
So, finally I would like to tell sweet revenge to keep my $25 gift card because I don't want it. Instead, I will tell everyone I know this story as they look for treats, and let them make their own decision on who they give their money to. I have had better luck with major corporation's customer service than this place, which is absolutely absurd.
We're in a pandemic, and you're withholding my money. Money that could be better spent essential goods, but I decided to treat my pregnant celiac wife on her birthday to some cupcakes. Now, I had to spend another $25 elsewhere to get her a birthday treat.
I don't just question the company, I question the character of the employees. I almost can't believe this is even happening, it is almost comical how bad their customer service is.
