Great atmosphere, clean, bright and cheery. Service prompt with a smile. Excellent menu selection with vegetarian and gluten free options. Highly recommend the lettuce wrap shrimp tacos, but would suggest asking for no sugar on your sweet potato chips. It's on the "good dog" side so why the extra calories and not so great flavor.
I would avoid this place if you have celiacs or a food allergy. There were a lot of reviews stating they have safe gluten free options. But I soon discovered that the kitchen has a lot of cross contact. I ordered a seafood dish with rice and explained that I have celiacs. The waitress said she would inform the kitchen and ensure my meal was gluten free. I was half way through my dish when I discovered that there was a piece of angle hair pasta inside my rice, like right in the center of it. The waitress then explained that the pasta and rice are prepared next to each other. They do not take cross contact serious in the kitchen and I would not recommend this restaurant to anyone with a food allergy. I am now extremely ill from this mistake, I hope the restaurant learns so they can practice proper kitchen safety and not offer options that are high in cross contact with allergens.
We stopped here on a roadtrip and were delighted to find a fresh, unique sandwich shop that offered delicious homemade gluten free bread. Their serving sizes are very generous, and everything tasted fresh and full of flavor. We liked it so much we stopped again on our way home a week later!
The wait time was pretty long, they were very busy at lunch hour.
WONDERFUL experience. Chef was so kind and talked to us personally when we told him a member of our party had a gluten allergy. Vincent was such a good waiter and always made sure we were satisfied. Super adorable place too.
The food was incredible and the atmosphere was, too! They handled my food carefully and it was, truly, gluten free. I highly recommend checking out the shed.
AmericanBreakfastBrunchDairy Free OptionsDeliveryKid FriendlyOpen Late NightLunchTake AwayBread ItemsBurgersPancakesWaffles / CrepesDinner
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I AM EMPIRE, LLC
1. I wasn't greeted.. The manager (which I didn't know was the manager @ this time) was right there sitting on the waiting couches and didn't say anything to me.. The girls behind the counter were on their phones watching something together..
2. There were approx. 3-4 tables that weren't cleaned off by the time I got to my table.. By the time I left, they STILL weren't cleaned..
3. The waitress was super sweet.. I believe she was new.. She asked me what I wanted to drink.. I said "Hot Water." She brought it in a small kids cup because they didn't have the regular sized to-go cups.. I asked if she could use the coffee kettle and she kindly took it back and filled it, brought it to me and let me know she would be back to take my order..
4. The phone was ringing but never got answered..
5. She took a while to take my order.. When I gave her my order of the Veggie Omelet with no egg add green peppers & onions, she replied with a laugh sigh (ha), "you want an omelet with no egg?"
I replied, "yes.."
6. I asked for the cook to use my ingredients as I do @ every IHOP.. She kindly took my items and gave them to the cook..
7. Rude, ill-mannered Manager.. I over heard the male manager irately saying with an attitude, "No, no, no.. We not bout to do this.. Go get those and give it back to the customer.." She kindly came back and said we couldn't do it.. I said, "fine but could you have the cook not use any ingredients on my food, no oil, no salt, nothing?? She then went to the kitchen and informed the cook..
I realized that she didn't emphasize "nothing" when I said no ingredients so I hoped he wouldn't use butter.. I asked the manager that was walking by to reassure no butter was being used..
He gave me this look of discuss when I asked if he could make sure no butter was used on the food I ordered and he said, "what did you get?"
I did reply with a smart comment of "I figured your kitchen would have the ticket so you can know what I ordered, but I ordered the Veggie Omelet with no egg add green peppers & onions..
He gave me this look of discuss again and then said, "so you want him to just burn it on the grill?"
I said, "I asked for the sauteed not grilled.."
He replies with, "it's all the same.."
Baffled, I asked, "so you cook everything on the same grill??"
Mind you, I am plant based and am very selective when eating out @ places while traveling.. I have eaten @ many, many IHOP's across the country and only because I extensively asked a regional manager, that happened to be in the restaurant I went to in Arizona, a bunch of questions and she reassured me that across the nation IHOP uses separate fryers for the veggies and meats, they have separate cooking sections for the meats, the fish, and the veggies.. I asked if the potatoes were real or manufactured.. She said real.. I asked what had butter/was cooked with butter.. She explained everything that contained butter AND let me know which items I could request without butter.. I asked about the pancakes and she said they were vegan, both the regular and the gluten free.. SHE is the ONLY reason I eat @ IHOP'S across the nation..
Back to this IHOP...
This Manager answered with a "yes."
I then said that I didn't want anything..
I was still hungry so while I looked up other vegan friendly restaurants that I trust and are still open, I was finishing up the tea that I brought in to steep in the hot water I asked for.. I packed my things and headed out..
8. Before I got to my vehicle I heard the manager calling me..
Him: "Excuse me ma'am."
I turn around and see him standing @ the door with a receipt..
Him: "You still have to pay for your tea."
Me: "I only got hot water.."
Him: "I saw a tea bag."
Me: "I brought my own Tea.."
Side Note: I KNOW he knew that tea bag wasn't IHOP's because of the tag on the bag..
Him: Have a good day..
I turned around and left..
I figured I would get better southern hospitality but they treated me like I personally did something to them and this was my 1st time there..🤷🏽♀️
No more IHOP's for me..🙄
Accommodating Gluten-Free
