Lovely service especially when with someone who has a gluten allergy.
They confirmed that they have a new fryer that is dedicated for gluten free fries!! This was very comforting for myself and my partner.
Very welcome and exciting environment.
Whenever I walk in I'm welcomed with big smiles and positivity.
First time visiting this Katsuni, and both of us agreed that the person that helped us was very knowledgeable and helpful when it came to the dietary requirements of both of us. The lady made sure the food had no onion or garlic and for my better half, no gluten. Even treated the preparation to avoid cross contamination and requested staff to use different utensils (not needed but attention to detail was cool). The food itself was very well prepared and very generous servings. Ramen was very good, however the long trip home made the noodles a bit more than al dente which was unavoidable.
Would I recommend Katsuni Silverdale? For the service we got and the food we received, yes.
I always order through the app and it’s super straight forward. By the time I get to the store the pizza is ready and waiting always with a smile from the team :) As I can’t eat gluten I get the gluten free base and it’s always cooked to perfection/ not undercooked like other places! Highly recommended!
Easy parking around the back of the restaurant makes dining in or takeaway easy. There are many GF/Gluten-free options and a whole section of vegetarian/vegan curries. There's also an indo-chinese section of the menu. Friendy but professional staff and a good range of wines/drinks are available.
Nicest meal I’ve had in Auckland! The food was cooked unbelievably well and was looked after so well by the staff. The manager Katie went out of her way to inform me about the gluten free options on the menu, felt very safe eating here with food allergies. All of the staff were brilliant.