We were there three years ago, and they had gluten-free dishes. We were there yesterday, and it was nothing like it. Now it's a place with a variety of greasy, low-quality food, with no gluten-free alternatives. It's run by Chinese staff who weren't able to take proper orders. The place is full of dogs, even though signs prohibiting them are posted on the door. They don't write anything down, and when they come in, they don't even remember. If you're looking for gluten-free dishes, DON'T COME. If you're looking for a pleasant evening with good service, DON'T COME. ALL THE PHOTOS DISPLAYED IN THE REVIEWS ARE PAST AND THEY DON'T CURRENTLY HAVE ANY GLUTEN-FREE OR CROSS-CONTAMINATION.
A HEALTH INSPECTION WOULD BE AWARE.
We went thanks to the recommendation of celiaquita.com, looking to enjoy some gluten-free pancakes/crepes and... wonderful!
They explained to us how they worked and are very careful with the issue of cross contamination.
There are many options for pancakes and crepes (sweet and savory), smoothies, slushies, etc., for celiacs.
We opted for two gluten-free crepes: death by chocolate and another customized to taste. Delicious!
Thank you for thinking about the celiac community and for doing so well!
The food at this Italian restaurant pleasantly surprised me, especially the gluten-free options. It's clear they take care to offer well-prepared options for people with intolerances, something that isn't so common and which I highly value. The variety and flavor were top-notch, and it's undoubtedly the place's strong point.
However, the overall experience was marred by slow and unprofessional service. It took between 45 and 50 minutes from the time we sat down to the time we received our food. I understand that it was a bit busy, but not enough to justify the delay. The most disappointing thing was the treatment by the employee, Rosy: she was slow, unpleasant, and even defiant at the end of the meal, as if she wanted to kick us out. In fact, it was necessary for the owner himself to intervene to ask her to serve us, otherwise we'd still be waiting. She also kept complaining loudly about everything, which created an uncomfortable atmosphere.
It's a shame, because the cuisine is promising, but customer service urgently needs improvement. I would only return if certain attitudes in the service changed.
Very good treatment and food.
We were a couple and one of us is Celiac, not gluten intolerant but zero gluten tolerance (no bread crumbs or cross contamination).
When we called the place they told us that we could eat pizza but they told us inside the restaurant that it was better not because the pizza is made in the same oven and better not because of cross contamination (which is appreciated, to prevent any contact with gluten). They gave us several alternatives such as gluten-free pasta, a hamburger with gluten-free bread and gluten-free sauces and it was a success😄😌
The Gluten Free Bread was delicious and the Black Angus beef was delicious adding the option of potatoes made in the pan and delicious too.
On the other hand, I ordered a normal pizza, the Diavola, and it was exquisite, the dough was brutal and very well toasted, aligned and very delicious. A real diavola and not medium spicy without spicy salami like in many coastal places.
Thank you for taking care of celiacs and offering good service in both food and customer service.
We will return!!!
Super delicious pizzas and they have 100% gluten-free food, everywhere I have problems with it and here everything suited me perfectly, waiters very careful and attentive with it
Hidden Gem. Great service and Great menu choices. Amazing cocktails at a fair price also available. Food is all gluten free and Delicious. Dessert was flamboyant and scrumptious.
We came in to the restaurant with high expectations, since they had a detailed allergen list and had some gluten-free options and it looked very nice. The decor is 10/10.
However, I wouldn’t go here again. Why? Because this is not Mexican food as I personally know it. No, I’m not Mexican, but my friends are and when they cook for us, it’s different, mainly: more flavourful. Maybe I asked for the ‘wrong’ dish, because I see many positive reviews, however, if a restaurant serves a dish I believe it should be tasty.
The melted cheese I had was great, the stuffed jalapeños were not amazing, the chilli con carne was bland and not spicy and the tostadas that I had were fine (see photo) but not great. A bit bland as well, under salted, no spices etc.
The service was very friendly though. When I asked for some lemon to make my dish more palatable, it was served. They were friendly too, but seemed a bit stressed/rushed at times. Prices were good, only the jalapeño portion was on the smaller side.
All in all; the restaurant’s atmosphere is cozy but the food they serve seems like a less flavourful European adaptation of real Mexican food. Gluten-free option are great. It’s possible that it’s to your taste, but certainly not to mine. In my opinion, it’s better if they create a smaller menu with dishes the people are enthusiastic about.
Had a lovely meal at The Sands Bistro.
Most if not everything on the menu is Gluten Free, which was very nice and was delicious too.
Portion sizes were large as well, so you're not going to go away hungry 😄
Nice cosy atmosphere with very nice service, making this a restaurant we will be coming back to.😃
We took a pizza and they can fix gluten free which is a must have. Very good and the service top. It is best to book a table because in the evening it is often full.
All the food looked delicious but as I am gluten free there really was not a lot of choices for me. I did choose a GF pasta dish - which was very nice! I just wish there had been MORE options for GF.
Restaurant recommended for celiacs. Despite the price (a little expensive, as a personal opinion), they have gluten-free options and they take care of the details. For example, we ordered bread with tomato and aioli to share and they brought me an individual tray with gluten-free bread. This treatment is appreciated in a city where there are few options for celiacs.
Celiac friendly
