Steps User951552

Google review

Can only do gluten free if they have the right staff. I was informed I couldn’t place my order due to lack of the right members of staff.

Emily

Google review

Quick service. Food tasted good. For coeliacs: gluten free options on the menu but when asked was told it was my responsibility if they give me gluten and that they would cook my pasta in the same water as the gluten pasta despite my serious allergy. Also found it very disappointing that they charge extra for a gluten free base, despite it being a medical need for coeliacs.

Niamh Caitlyn

Google review

Had a birthday meal, ordered online then phoned up to change the cheese to vegan and the staff accommodated our needs straight away! Very happy with the gluten free base as it’s the nicest we’ve tried.

Celia Salgueiro

Google review

As my 1st time as a customer, I wouldn't recommend it because of the pub service. It took 24 minutes from the time we were seated by the manager, and he left us the menus to a waiter acknowledging us. The waitress told me that no one told her about our table, so she apologised for the delay. The service was great. She also helped me to navigate the menu as I am gluten and dairy intolerant. Unfortunately, it only offers limited options, In my case, I couldn't have the cod fish with chips because it's cooked in butter. Instead, I shared a mix grill plater I gave the service 3 stars because of the waiting time. And no, it wasn't busy at all. Only 4 tables. The atmosphere was ok.