Pizzalley’s Chianti Room is situated in a prime location in St. Augustine, and the atmosphere is inviting and pleasant. However, our dining experience was marred by several issues that left us feeling frustrated.
Service Issues:
Upon arrival at 2:55 PM, a time when the restaurant was not particularly busy, we expected a timely greeting and service. Unfortunately, it took an unacceptably long time for our waiter to approach us and take our initial orders. This delay was surprising given the number of open tables around us. As our wait continued, we found ourselves having to remind the waiter about our requests multiple times, which only added to our dissatisfaction.
Children’s Experience:
One of the most disappointing aspects of our visit was how our children were treated. While other families at nearby tables received coloring pages and crayons to keep their kids entertained, ours did not. After noticing this discrepancy, we asked for coloring materials but ended up waiting for quite some time without any response. Eventually, one of our group members took the initiative to retrieve the coloring pages and crayons herself, which should not have been necessary. This lack of attention to families with children made the experience feel less welcoming.
Plant-based Menu and Pricing Concerns
As a vegan family, we were initially pleased to see that the menu offered customizable options. We ordered a vegan pizza, and while our waiter suggested a vegetarian pizza without cheese, we were able to request different vegetables to suit our preferences. However, we were taken aback when we received the bill: $27 for a 10” gluten-free pizza that contained only tomato sauce, a sprinkle of broccoli, mushrooms, pineapple, and a few pieces of eggplant.
In stark contrast, friends dining with us paid the same price for a 16” pizza loaded with an impressive array of toppings—pepperoni, sausage, cheese, vegetables, and specialty ingredients (they ordered half Garbage Can half Pig’n’Fig pie). It felt as though we were being penalized for choosing healthier options. Charging extra for a simple vegan pizza with minimal ingredients is not only unreasonable but also discouraging for those seeking plant-based meals.
Conclusion:
While Pizzalley’s Chianti Room boasts an attractive location and a pleasant atmosphere, the combination of poor service, inadequate attention to children’s needs, and exorbitant pricing for simple vegan options left us feeling dissatisfied. This experience does not align with what one would hope for in a family-friendly restaurant. We cannot recommend this establishment based on our visit.
Such a quaint place. Felt like I was eating in a home somewhere in Italy. Wonderful, personalized and intuitive service from Ann Marie. All four of us had seafood and were very happy. The table next to us ordered an extra large pizza. It looked so good that we called in a to go order a couple days later. One of the top pizzas we’ve ever had. I ordered a gluten free pizza, it was one of the best I’ve ever eaten! This is our go-to restaurant in Crescent Beach. Thank you Viola’s for providing such a great experience for your customers!
I have celiac disease and our server Jacob guided me to the best steak and stuffed chicken. I struggle to find safe places to eat and my taste buds are high diving themselves ty Jacob your the best
Really good italian restaurant! They do have some gluten free options listed on the menu. I had the italian pot roast with garlic mashed potatoes and mixed veggies. It was delicious! And the portions are very generous.
What a great pizza place! I visited with my mom and we loved the options to build our own pizza. They even offered vegan cheese when I asked for cheese-less pizza and a gluten free dough for my mom. So many great topping options and did I mention? Excellent customer service. I highly recommend Your Pie and look forward to returning!
Had an excellent gluten free meal with great service.
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Romano's Restaurant & Pizzeria
4010 US-1, St. Augustine, FL 32086, USA
Gluten-free options
DinnerItalianDeliveryTake AwayKid FriendlyBar
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Miranda McAllister
I have been to Romano’s a few times and always enjoy. Coming from the north east and just outside nyc, it’s a joy to have food that feels authentic. I also opt for this restaurant due to my dietary restriction, as they have gluten free pizza. The only reason I did not give full 5 stars is that we were dining in and my pizza was delayed due to take out orders. I appreciate that the waitress was upfront and I made the choice to still place my order. However, I think the orders placed by those dining in should take priority. Additionally, my father ordered lasagna and it came out well before my pizza and he asked to bring it back when my meal was ready. Possibly being nitpicky, but it did cost a star for me.
The best Italian restaurant you will EVER EVER EVER eat at!!!!! It doesn't get better than this folks! The Simone's salad is to die for & I had Chicken Marsala it was outstanding!!!! Run there cuz it's fresh made pasta and is no words for how amazing it is. Oh and chocolate mousse also great! They can make pasta gluten free. The dessert i took to go so that's why melty.
This is an excellent restaurant if you love Italian food!! I am gluten free and they were able to accommodate very well with fettuccine noodles! My husband ordered the chicken Parmesan and he said it was delicious! We would absolutely be back the next time we are down here!!
Nonna's is a quaint, small, out of the way restaurant with a limited menu. We were with a party of 7, and we were seated outside. It was a lovely night, and everyone enjoyed the evening and raved about the food. Both food and service were excellent. The only negatives are that they do not offer gluten-free pasta, but they have several entrees that can be prepared GF. My husband was a little disappointed with his Caesar salad - iceberg lettuce instead of ronaine. But the bread and entrees were delicious!
This place is a gem! This was my second time in. I came in late with my parents on a Thursday night. We are originally from NY and have been to Italy several times. While this is a small, unassuming place, the food was fantastic. My dad had the veal parm and said it was real veal! ( Not the rubbery stuff you get elsewhere ). I have celiac disease so it can be very difficult for me to eat out but our server, Calia was so wonderful; She informed us that she has worked back in the kitchen and was extremely helpful navigating the menu. I was able to eat antipasto and clams with GF pasta which was delicious! ( and more importantly.. I didn't get sick ). The portions were tremendous and the service was wonderful. Will definitely be back. ❤️
I recently tried St. Augie's gluten-free 10-inch pizza, and I was blown away by the taste and quality! The crust was perfectly crisp, the toppings were fresh and flavorful, and the service was top-notch. I highly recommend St. Augie's to anyone looking for amazing pizza, whether gluten-free or not. Five stars all the way....
Bland to say the least. I paid to it and the gluten free version was NOTHING to write home about. Crust was soggy and Hamburg was like Pizza Hut. Would NEVER go here again
Accommodating Gluten-Free