TGI Fridays - The O2

Booked for 6:15 tonight. Turned up early. Told to wait at the bar until called. Got to 6:35 heard nothing. Went and asked at the door, what's up? Told to go in and wait until called. 6:45 seated. No way of managing weeks waiting for their table. Just a person shouting out. Really poor. Couldn't order dessert/starters. Didn't enjoy food as we had to rush to be out for 7:30 showing off Peter Kay. Staff helpful but clearly over worked for the business levels they had to cope with. Servers are sweaty and look tired. All rushing around with little concern for customers. When I noted I mentioned Gluten to on allergy. But this wasn't transferred to server. When I asked about ribs and if they contained gluten she said she would come back and didn't. Again, she just seemed over worked not a bad server. Food came out cool. Not hot. The ladies toilets were a mess. Doors couldn't be locked, no toilet rolls in some. Start to finish a poor experience. Woeful for the price you pay.

Great service, very accommodating to people with allergies / coeliac, manager very helpful. Food was decent and staff were friendly. No beers on tap though ....