The food is delicious. I appreciate the gluten-free substitutions. When we place our order, we request fries to start with since they are bottomless. Nine times out of 10, we don't get them before our meal comes out, even though we are told we will. We don't have that issue at other locations outside of Tucson. The customer service is a hit-or-miss, depending on the server.
I'm pretty upset. I spent over an hour looking for gluten free food and found this pasta with good reviews. The two dishes I got really weren't great, but more than that, I ordered Fettuccine with the chicken and asked if it was breaded.
Girl went to ask manager and said if was breaded but they could do it not. Then confirmed my order back to me.
Got back to the hotel (after driving for hours today and not being able to stop to have real food) to two tomato based dishes, so I will have 8 month pregnant acid reflux all night and got to pay $40 for subpar, unseasoned pasta and NOT EVEN WHAT I ORDERED. And they wouldn't give me a side substitute like a salad even though we couldn't eat any of the bread that comes with it. An absolute waste of time and money.
Accommodating Gluten-Free