Our server Shannon was lovely, we informed her that our two year old daughter had a gluten allergy and she was very accommodating towards that and provided amazing service throughout. We ordered some chicken but as informed by Shannon it was a bad batch so she didn’t want us eating something that she wouldn’t so recommended we ordered something different. This was amazing customer service and made our whole experience better.
Had a really lovely meal with a party of 10 food was delicious. Amelia our waitress was amazing and went above and beyond. They were great with gluten free.
We would definitely return. Thank you Amelia
Came to derby to visit parents, my dad has dementia. Both parents are gluten free. It was quiet as a Friday midday. The waitress Sinitta immediately remembered my parents from being there only once before and they remembered her as said how nice she was last time. She welcomed us, sat and chatted and basically made us feel welcome. The fact she remembered my parents (in their 70’s) was so amazing! They made sure and double checked for gluten allergies which they both had and food was lovely! I don’t live in derby but I know they will be back again because they felt so looked after!
Me and my wife are regulars at Nando’s as my wife is ceoliac and she know they have have gluten free there and always orders the same thing. This evening we went to Nados, Intu in Derby and were seated promptly which was good.
However, when my wife went to order our food (which she had to being coeliac) the person taking orders informed his manager of my wife’s allergy to which she sighed and rolled her eyes before she took our order.
My wife said that the manager didn’t seem to be listening properly while taking our order details and managed to get my order wrong (although this was corrected before the food arrived).
However, after eating we got home and my wife has felt ill and believes she may have been glutened and hasn’t eaten anything other than the Nando’s today.
Probably the worst gluten-free pizza I’ve ever had! My husband’s standard margarita pizza wasn’t much better. Really expect better from Pizza Express. ☹️
Really friendly and welcoming staff. Made sure we were happy and had everything we needed.
Food was excellent - really tasty and decent portion sizes. I am coeliac and the menu was clearly marked with what was Gluten Free and the staff even made sure i was aware what dishes others in my group were GF or not.
Would happily go again!
This was the first time we have taken our children here and would recommend this place to all. Our waiter was Moiz, he was really helpful and friendly when ordering a gluten free option for my daughter. Thanks for a lovely experience
I'm celiac, they always take it very seriously and you can see the staff changing gloves before handling my food. Bit expensive but worth it for the peace of mind
First visit since restaurant has been refurbished. Pleasant and clean decor. Waitress was told a few times that we were on early bird but she still brought out drinks that were not part of the deal. Was told that the onion bhajis were NOT gluten free but menu said they were. Again I ask the question, why can't you serve up gluten free popadoms?? The Viceroy does....
Limited choice of gluten free options.
Food was good. However, was overcharged by nearly £20 and had to remind staff again that we were on early bird so bill was eventually corrected.
Such a shame we had a rather disappointing experience.
Celiac friendly
