Small portion of food (bolognese-had more onions and tomato bits then meat). Gluten free pasta was dry and was not very hot when served. Had to wait long time for the waiters. No on the house snack was brought to our table. Wine was served warm.
Located in the Chapel Walk area just off the High Street, this is a part of a chain of restaurants which offers a good range of choice.
Our table enjoyed the 2 course set price offer which was good value for the money. The Fried Halloumi starter featured perhaps the best halloumi fries I’ve ever had. And the grilled chicken was tasty if a bit dry. My friend enjoyed her burger and we shared a lemon meringue sundae afterwards which was nice.
Top props for the team who were very attentive to a gluten allergy/coeliacs restriction. Will eat here again.
Amazing service on a very busy evening, wonderful welcoming staff. Fantastic food, options for everyone, gluten free, vegan etc. . will return again and again!
My partner and I ordered from here for the first time the other day, as we'd been looking for a suitable chippy that catered for someone with gluten-free (GF) requirements and we finally got the opportunity during the half term week.
I had done my research and looked at the other reviews for Donnellys with regards to the GF catering, so I was somewhat confident prior to arriving. After ordering, I was fully confident in the business and its staff with regards to cross-contamination and food preparation, the staff were knowledgeable on Coeliac Disease and the concerns associated with it.
As with most things during these times, the price was something I was wary of, especially given that we ordered GF alternatives which tend to be more expensive than the standard.
Despite this, the price is greatly justified as not only are the portion sizes vastly fulfilling but the taste is also incredible, if I hadn't known I had ordered the GF variant, I wouldn't have been aware otherwise.
Cannot fault the friendliness or service of the business, top marks! As we left with our order, the server said "Enjoy your order, I'm sure we'll be hearing from you soon enough" which, upon hearing, I wasn't sure whether it was cockiness or confidence but with writing this review, I now know that it was an attestment to their quality, will most certainly be ordering from Donnellys again!
Fantastic! What a great place, delicious food and the team were great with everything gluten free for my partner....
You've got to try the corndogs (not gf though)
DO NOT eat from here if you have an allergy or celiac. Ordered from here many times and have always been great, but tonight it has taken a 360 turn. We placed an order for collection, stated on the phone the whole order was to be completely gluten free, when we arrived home to serve up our order i immediately noticed the noodles were not gluten free even though a sticker for gluten free was places on the container. We phoned up and we were asked to take the whole order back and would be given a complete fresh one and they were apologetic. When my husband went and took the order back he was fuming as this could make me extremely poorly, which is understandable after a serious mistake, instead of taking accountability for their mistake they tried to make excuses and blame us for the mistake, first they said they were extremely busy and mistakes can happen (only 1 table was occupied in the restaurant) and second they said we should of stated what noodles we wanted for the chow mein on the phone, correct me if I’m wrong but if you are placing allergy stickers on food you SHOULD know what allergies are in that dish, plus we stated we wanted all dishes gluten free. Hugely disappointing, needless to say I did not eat any food that evening and most of it went to waste as the trust had gone. Being busy and blaming the customer for your mistake isn’t a good enough excuse. Needless to say I will not be giving you our custom again.
We went here for brunch but sadly there were no gluten free options.
All the dishes are pre prepared.
It took us 15 minutes to find something without gluten in it!
Delicious food, served beautifully and quickly. The restaurant itself is charming with a 5 star rating by my son on the cleanliness of the men's restroom. The service was very good, with a special note that the gentleman who seemed to be the owner, is incredibly charming, friendly, and thoughtful.
I have to eat gluten-free due to allergy. This restaurant was extremely gluten-free friendly, with many menu items on the GF safe list from every category, including carrot cake (in my opinion - this is a miracle!).
Overall, extremely satisfied customers!
BurgersCocktailsBrunchBreakfastVegan OptionsDinnerOpen Late NightLunchVegetarian OptionsBread ItemsDessertsDeliveryOutdoor SeatingKid FriendlyBarRestaurant
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Sarah Cleaver
Absolutely fantastic! I am gluten free and eating out is a nightmare sometimes! But this experience was exceptional 😀 I was asked before being seated if I had any allergies and I was asked again when the drinks were ordered. My meal came out with GF flags , which made me confident that my meal was indeed gluten free! I will be coming here frequently when eating out! And our waitress Bonnie was so lovely 😊
Celiac friendly
