The chilli eggs are amazing! (The addition of the onion jam, shallots and spring onion… gonna be dreaming about them!) Gorgeous staff, pleasant laid back atmosphere! Plenty vegetarian options, and the menu can be easily adapted to vegan / gluten free diets!
Have eaten at The Rose numerous times and has always been great but unfortunately went last night to celebrate my 65th birthday and found the food was not very good- ordered steak- we’ll done but was basically raw inside, over salted to the extent I couldn’t finish it. Was very disappointed as this is one place I felt comfortable eating at due to being celiac.
Visiting from Melbourne and being Coeliac and having trouble finding complete gluten free food is not easy but tonight wow the food is amazing and fully catered to my allergies and safe and the options on the menu was awesome as generally I only have one or 2 options the scotch fillet was was cooked to perfection and the biggest I have seen even my bro had to finish mine off. Service was amazing professional and very helpful which for once I felt like a normal person rather than being treated different due to food allergies. I will definitely recommend to everyone in Melbourne too visit and the view over the water amazing too.
Take AwayPet FriendlyOutdoor SeatingBarRestaurantKid Friendly
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Rachael Dohnt
Best gluten free pizza I've ever eaten. Just have to come to W A from NSW for it. Great atmosphere. Great when landing at Busselton and staying in Bunbury, that is open when all lunchtime venues are closed.
Great kids play area
We sat indoors, they were fairly busy and we could hear each other easily. The service was friendly, the food was fine. They did have gluten free toast, it was ok.
New to the area. This Cafe is the favourite go to cafe spot.
📍 Location is great ( easy to park with across the road parking), Price is reasonable.
⭐️BEST COFFEE !!!
Definitely recommend
Gluten free friendly !!
This place has really great basic cafe staples and decent coffee. Their prices are very reasonable for what they serve and the service is quick and friendly. This isn’t what I would call a high end cafe but the food is great and the atmosphere is very chill. A great place for a work lunch, catch up with the family or for some good takeaway meals (the chicken nachos and fish and chips are great!). They serve wine and beer as well and are open until late (I think until about 7/8pm). There are some really lovely gluten free deserts and snacks as well as traditional cafe cakes and muffins on offer. Well worth a visit for a low-key lunch or dinner date. There is free wifi so it’s a perfect hang out for students as well.
Lovely little cafe. Nice food. Great Coffee. The male (likely an owner) that takes the orders needs a good course in customer service. The way he spoke to all customers today was appalling. Could do with some more Gluten free options too.
I am coeliac, and even though there were limited gluten free options on the menu, the staff and kitchen were keen to discuss GF options and even fried up some chips in clean oil for me.
Not a lunch place. Ran out of food selections. Poor quality chicken burger. Had thick batter coating on a skin thick piece of chicken. Cannot make to order. Staff at counter confused and significant delay taking orders.
Thanks for your reply to my comments. Let me provide more specific details..
We wanted to order the Classic 14 toastie, which is clearly very popular and had run out. Stating such a popular item is "not available" is very poor business practice. How difficult is it to make one or more if customers want it? Monitoring items that are in high demand and making sure these are available (or can be made) is better customer relations than prioritising lower volume items. Prioritize serving fresh, high-quality food , which occasionally means certain items may not be available later in the day is not an excuse for inability to provide basic and highly popular items which are the staple of your menu. .With a son who is a master chef, we can attest to how best to run catering businesses and large restaurants..
We also requested the chicken burger, but did not want the chilli dressing and asked if this could be replaced with a tomato base dressing. Response was this was "not possible". The chilli could be removed but not replaced. Really?!?. We were not requesting a "custom burger", simply a minor change to the existing recipe. Inability to meet such minor customer requirements is indicative of poor management.
When the burger arrived, the "chicken" was covered in your "gluten-free cornflake crumb to ensure a unique and delicious texture". However, there was a sliver of chicken contained within, which was literally only skin thick. Basically a piece of thick cornflake crumb, and hard to claim it as a "chicken" burger. So, we would question your commitment to serving fresh, high quality food.
We have previously dined at your café in the morning and found the food and service acceptable. It appears that you have now extended into a lunch café and not sufficiently catered for the demand or the ability to adapt to customer requests. We found the service and food unacceptable and suggest you need to review your business model to remain successful. There are plenty of other cafes in the city that provide similar quality food and offer the ability to meet the customer requests for minor variations to the menu.
As much as good quality and fresh food are certainly important, good customer service is more critical to remaining in business. Word of mouth and customer experience are what keep businesses like yours alive.
I hope you take this critical review as it is offered - as constructive advice.
Regards.
Love coming to this cosy and welcoming hidden gem in Bunbury. The coffee and the brunch are always spot on, and the staff are super friendly. They always have a selection of gluten-free treats available (the friands are my go-to !)
Accommodating Gluten-Free