1st time visiting but certainly wont be the last. Food was absolutely delicious, and practically everything had a gluten free alternative which as a coeliac is a dream come true.
Staff were friendly and attentive, couldnt fault a thing.
Excellent experience!
Staff super friendly and knowledgeable.
Loads of gluten free options and the eggs Benedict was utterly delicious, as was the freshly squeezed OJ.
Would definitely recommend and will go again next time I visit Norwich
Fabulous menu, especially as whole menu is gluten & dairy free (which i am). Food was incredible. Service was a little slow, we also had to move tables. Would definitely go back again.
Went for dinner with some colleagues at Zizzi Norwich. I am vegan (due to allergies) and gluten intolerant. I checked the allergen guide/menu well in advance and saw multiple options I could have including a pizza, 2 pasta dishes, sweet potato fries, regular fries, and strawberry sorbet. My group of colleagues very kindly selected this restaurant due to the number of options apparently available to me which was very kind of them. On entering the restaurant, we were asked for any allergies and I advised I am vegan + gluten free and was told this was no issue at all and reassured. I ordered the vegan non-gluten margherita pizza, to then be told there’s no vegan cheese so this was not possible. I then asked for one of the vegan non-gluten pasta dishes, and was told there’s no gluten free pasta so neither were possible. I then asked for the sweet potato fries, and was told this was not possible either. The waiter then advised they would give me 2 portions of regular fries at no charge which was kind. These portions, while doubled and very tasty, were still quite small and not filling at all while surrounded by people with good portioned meals. We also asked for a jug of water for the table when we ordered drinks and did not receive this, so had to ask again when we ordered desserts. For dessert, I spotted that the strawberry sorbet was suitable for me without needing any adjustments, so I ordered 2 scoops. My colleague sat next to me ordered the same for dessert and the same number of scoops, however when the bill came we saw that she was charged less for the same product, and mine said vegan sorbet, even though the strawberry sorbet was vegan anyway. Initially I thought I had been charged for an extra scoop by accident, but saw the bill listed 2 scoops so the number was correct, so I was being charged the price of 3 scoops for the exact same (no adjustments) product as someone else because there was an awareness of my allergies. It is already embarassing enough attending social food events, and I never expect people to cater to my dietary needs because I know it is difficult, but to be advertised multiple products and reassured on entry, for almost none of these to be available, and then charged extra for the same product as someone else when it did not even need to be adjusted is unacceptable and was incredibly embarrassing. I know I could have challenged the bill before leaving, but I was so embarrassed and let down by the whole evening that was meant to be a special employment anniversary event for my colleagues, that I just paid it on the QR code so I could leave as quickly as possible. I am not one to make complaints ever, and my dietary needs are my own issue and nobody else’s, but if you can’t provide a service, don’t advertise it, so that people with dietary requirements have a chance to find an alternative place to go. The staff were very kind and apologetic, but unfortunately that does not stop me going hungry, so would like to leave this review in hope this changes in future and that dietary needs alternatives are kept stocked, and as a heads up to other people with dietary needs that this may not be the best place to go.
Booked in advance. Stated that we needed gluten free. Arrived at restaurant to be told there was no gluten free pizzas and no gluten free chips. Had the spaghetti bolognaise which was watery and under cooked.
Visited ASK today to celebrate father's day and had a very pleasant experience, our waitress Zara was an amazing host, very attentive and accommodating to my mum's gluten intolerance. My mum was very happy with the gluten free menu which had loads of options, and the food was delicious. Shoutout to Hamish as well, who was also incredibly helpful. Overall a great experience, would definitely go again! Thank you both :)
Impeccable service, and TONS of gluten free options. Really impressed by the range available. However was a little disappointed by the food as it was a little bland - was expecting a little more flavour, tried all dishes we ordered and honestly each one was really lacking something.
Beautifully presented, and fast to arrive. Definitely book ahead as it gets busy.
If you like the spice and flavour of thai food, this isn’t for you I’m afraid, but the less brave person will find this a gentle and tame, but enjoyable, culinary experience.
Pizza Hut Restaurants The Riverside Leisure Scheme
3a Riverside, Norwich NR1 1WX, UK
Accommodating Gluten-Free
LunchDinnerOpen LatePizzaDeliveryTake AwayOutdoor SeatingKid FriendlyRestaurantVeganGrab & Go
People are saying
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Ruby
I love this pizza hut, service is always speedy and the servers are very helpful, always willing to sort me a separate salad due to a gluten allergy and the risk of cross contamination 👍
Brilliant place, food is lovely and having a gluten intolerance doesn’t affect it either as they a brilliant selection of gluten free alternatives, waitresses are lovely, the one that helped us I didn’t get a name but she was brilliant, very helpful polite and friendly etc. awesome place
yesterday we came here for the first time.
we also came with a friends we arrived at around 1:30 and were still there at 3pm.
my yongest daughter had the chicken ramen on the childrens menu and my older daughter had the yaki soba i am the only 1 who was not ill beacuse i ordered gluten free. my friend also had the yaki soba
they both shared thier meals(my daughters and my friend also tried my younger daughters food)
and when we got home my youngest daughter started feeling realy ill and around 6-7 she was vominting alot. then my older daughter started vomiting at 1 in the morning. this went on till about 5 in the morning.
they both have high temperatures and my younger daughter even had diarreah.
my friend also vomited and she had diarreah.
i had to contact my gp and report this becasue they were so unwell, everything they drank and ate today the just vomited it, the gp said that this was food poisoning and it will take them 2-3 days to recover.
Brilliant cafe, fantastic food,good quality products cooked perfect.Brilliant coffee.The menu has gluten free range which is great as my daughter gluten intolerance. Good value for money.😁👍
Intimate atmosphere; the decaf cappuccino was excellent, served in a vintage mug, and we shared a main dish charred cauliflower, fig, and spiced turnip purée with chili honey and walnuts. Gluten free friendly. Nice staff.
Excellent dinner brunch/ coffee's enjoyed and the dog enjoyed his biscuits! Catered well for gluten free. If you do not like/want an item included on each plater they offer to replace it with something else! Very reasonable prices as well. Thank you.
Mixed. I’ve had some great food here, but I’ve also been given gluten (despite saying coeliac when ordering) - was replaced, but has left me really mistrustful.
It gets quite busy too, so expect a long wait at peak times.
Brilliant food and great service. I am gluten intolerant and the waitress went through the whole menu and explained what was gluten free and what could be made gluten free (pretty much everything), and brought gluten free soy sauce. We had the sushi lover's two tier dish with some adjustments to make it gluten free and it was really good, as well as onigiri and mochi.
Great burger with tasty Gluten Free bun & plenty of GF options.
Was disappointed the fry’s weren’t GF but they jacket potato was very tasty.
Great BBQ sauce on the Rock House burger👌
A great cafe that was open pre 9am on a Saturday - always a bonus. The food was really lovely, and there was a very good selection, with gluten free options, which is always nice. The coffee was excellent too and the cakes were really lovely too. They're dog friendly too, so for us on our brief dog centred trip to Norwich, we couldn't ask for anything more.
Charli was absolutely amazing. The gluten free food was really good and charli was very accommodating to my allergy. Would definitely recommend the bottomless brunch
Welcoming professional staff, in particular Ali and Joel. The food was delicious and the gluten free options are not second rate or an after thought like many restaurants.
Splendid drinks menu as well!!
An amazing place, we had lunch on the outside terrace and it was great. The food was attractively presented and very tasty. We had the fixed price menu and we were not disappointed either by the quality or the portion size. My wife has coeliac disease and they were very aware of this and made it very clear her food was gluten free.
The views of the cathedral are brilliant and the vertical planters and waterfalls on one wall add to the experience.
Our server was very friendly, absolutely no complaints, I’d definitely go back.
What a great place, can't recommend highly enough. Fantastic range of beers, including some gluten free and fruit beers, and the food was delectable.
The wild boar sausage was good, but if you're in the area you should stop in and try the tartiflette! It's the only place I've ever seen tartiflette in the UK, and they really do it justice.
The pub is great, a really nice venue, and the staff were so friendly and helpful. I will be back!
Friendly helpful staff. Nice carvery meal apart from the gluten free yorkshire pudding who ever idea it was to change to that was definitely a bad 1. Sooner you go back to how they were originally the better.
Great little spot for a cuppa or bite to eat. Lovely decent coffee, alternative milks available too. Menu range isn’t big but food is good. Gluten free bread is often available so sandwiches can also be made gf, great attention and checking from staff on dietary requirements. Always have really good cakes available, many gf options too! Staff are cheery and helpful, service is quick. Not enormous, but the shared table at the back is big enough for quite a few people to sit at if you don’t mind a couple of strangers for company. Courtyard at the back is my favourite spot to sit and read over a tea, especially in summer. Also dog friendly, so brilliant spot for a bit of dog watching, or to chill out with your furry friends. Dog water bowls often outside the front. Brilliant place. Only drawback is how busy it gets, sometimes at the weekend it’s hard to find a free seat!
Visited on Saturday 22nd February 2024. Was served by Ludo who was so attentive and ensured all our food was gluten free. The food was delicious. The only reason I gave 4 stars was because the food wasn’t hot but it definitely wouldn’t prevent us visiting again.
As a vegan (and gluten intolerant) I was catered for efficiently, professionally and with no "drama"!
The meal, service and atmosphere, were perfect.
Thankyou. I shall highly recommend The Ivy, Norwich, Brasserie, to family and friends, also to work colleagues.
Decided to go out for a late lunch on Sunday with my two Grandmothers, one of whom has Coeliac so cannot have any wheat or gluten. Our server, Alex, went through all the items she could have and the kitchen were kind enough to alter a dish to ensure she was well accommodated.
The food was absolutely delicious, and even though it was a Sunday afternoon, it didn't feel crowded.
Definitely would go again!
Excellent evening out, really nice environment and well priced.
Don’t be put off by the stairs at the front if you’re a wheelchair user, they’ve got a really good portable ramp to get you up the front steps and the little step once inside and a disabled toilet.
All the staff were really friendly and helpful but particularly impressed by the lady with the shaved head, didn’t catch her name but she said it was her second day at the Norwich location, she went above and beyond running back and forth to double check food items for my partner’s specific dietary requirements. It was very much appreciated.
I would give 5 stars if brewdog were able to do fries that aren’t cooked in the same fryer as other items containing gluten and dairy!
Excellent vegan food that can be adapted to gluten free easily. friendly staff and very fair price for healthy, ethical and tasty food. Would highly recommend.
Great atmosphere, there is also a local cat that comes and visit who is super friendly and lovely.
They were really good about allergies and double checked each item to make sure nothing would affect my partner who is both gluten and dairy intolerant.
Also huge portions! So plenty to take home at the end.
Lovely cafe, extensive breakfast and brunch options with clearly labelled allergens and veggie, vegan, or gluten free options available for almost everything. Alternative milk options for coffee too!
Dogs allowed inside and out, and a sunny outdoor terrace!
An excellent choice for a nostalgia trip back to Norwich, 15min walk from the station and 20mins from Tombland up/down Gas Hill. Don’t expect 5 star luxury but you get a genuine guest house pub with large rooms containing iron/hairdrier/coffee machine and even an EV charger in the car park though you may need to wait if it’s in use by the owner. Breakfast was fantastic with fruit/cereal/yoghurt including gluten free options as well as a cooked to order range of full English that arrives hot. There is a vegan option which curiously arrived with butter but they have dairy free spread (you have to ask for jam) and the large veggie brekkie was colossal! Room 4 seemed to be in the progress of an update with some missing tiles and a shower gel dispenser that was curiously by the sink away from the shower and the room WiFi seemed to stop working but the pub free Wifi worked fine. Overall, good value accommodation with large rooms, excellent breakfast, friendly staff and a genuine pub within easy reach of the city as well as the close by Lion Wood, Kett’s Heights, St James Viewpoint & Rosary Cemetery
Popped in after an afternoon Christmas shopping. This place was close and cute with a nice feeling. It offers home
Cooked food early doors only. Gluten free and vegan is an option. They even do GF cocktails. We went as a couple would be great with friends.
Went to The Food Vault today for some food having never been before, I got a beef baguette with stuffing and gravy, my mother got a sausage roll and we shared a cheese scone. The baguette was lovely, 10/10 on that, and for £5.95 you really can't go wrong. Mums sausage roll was also cracking, according to her and 8/10 (she's rather picky though, this is a very high score for her). Mums only criticism being that it was a tad greasy for her liking. The cheese scone fell off slightly, a little dry for us both but we suspected this is because it was gluten free. Service was a 10/10 absolutey lovely gentleman behind the counter, very helpful service with a smile. Lovely atmosphere with all sorts of trinkets, mugs and artwork for sale. An overall 5⭐'s.
Celiac friendly
