Regular Core customer, but from hours away. This location was a huge disappointment. Staff was less than friendly, stipulations were shoved down your throat in an unappealing way(signs about limits EVERYWHERE, staff repeating it, etc). No gluten free Mac and cheese which is the whole reason we love Core, and staff was extremely flippant about us expressing our disappointment in that… “I believe it was something g like “Oh, well everyone I know loves the new Mac and cheese” Great, good for you, but some people have celiacs. This was all before we sat down to eat. Once we sat down, we noticed a nearly raw steak that seemed of a lesser quality than what we’re used to at our core location. And when they re-cooked it, because it was inedibly raw, I can only assume they didn’t clean the grill first because it came out tasting like fish. Ultimately we threw away our entire meal and left VERY disappointed. Contacted management about it and did receive coupons to essentially reimburse us for the meals we didn’t eat, but they were only good at the buffalo area stores, which are over 3 hours away. No thanks, never again. A sour taste for the chain as a whole, but definitely will never frequent a Buffalo chain franchise again.
Food was good, wings were great. Have to stop for Buffalo wings in Buffalo. Their spicy options are pretty good, hot and hot parmesan are quite tasty. Their fryer for chicken wings is gluten free, however their fries are not. They served the sandwich with chips, which were not very fresh and I am positive were ruffles. It was nice of them to split the wings order into two flavours.
We heard Jersey Mike’s had gluten free subs and were so happy with the quality of the sub as well as the professional staff! My daughter has celiac’s and misses subs so much! The staff was very courteous to us and took preparing her sub very seriously! We will definitely be coming back and recommending this particular store to all our friends!
