Charming downtown spot perfect for a date or business meet-up, featuring eclectic decor, tasty drinks, and an intimate vibe.
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Darlene Lovely
The food was delicious, the wines were great, and the prices were reasonable! I really enjoyed the gluten-free pizza and the prosciutto-wrapped dates. I'll definitely have to try more appetizers next time!
151 Charles St W R12, Kitchener, ON N2G 1H6, Canada
Accommodating Gluten-Free
DeliveryKid FriendlyLunchTake AwayDinner
This intimate spot offers a welcoming atmosphere with an amazing ambience that enhances the dining experience. The team-oriented environment and attentive service create a customer-focused setting ideal for those seeking gluten-free options with care and accommodation.
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Bradley Lacey
Edit: I spoke with Brandon the owner and agreed to come back. As previous the pizza and drinks were great. Both Brandon and his brother were apologetic and made sure we had a great time. While they could have just ignored it, they owned the issue which says a lot. We will be back.
I recently dined in at The Civil with some friends. I had heard great things about it and was eager to try it. On arrival our waiter, did seem relatively new to the role, to give this context, I have worked in Food and Beverage in 6 countries for large luxury hotels. He was pleasant and made every effort to accommodate. Received our initial drinks and they were well presented and tasty (Flights).
We ordered pizzas and my girlfriend made sure to advise the waiter she does have a gluten intolerance and ordered the gluten friendly specific pizza crust. When her pizza was brought out, I clarified with the waiter it was gluten friendly and he said yes. Immediately following ran back to the table to let her know he made a mistake and forgot to make that note for the kitchen and he would get it fired immediately.
To this point no issues and it was handled well. I understand mistakes sometimes happen and appreciated his sense of urgency in resolving it. They also waived the charge for her pizza which I thought was a kind gesture. The new pizza took approximately 18 minutes to come out of the kitchen. At this point everyone else is done eating.
What really left a negative taste in my mouth was the conversation I overheard between our new server and who I believed to be the manager. His words were "you need to go talk to that table, there time is up and we need the table, They need to settle the bill."
I can appreciate that they have policies in place and agree with the application of it, but at this point, my girlfriend has just gotten her pizza, is a slice in and we now have a waiter telling us its time to go. We were not here this long because we wanted to be, but rather as a result of you and your staff's actions, or lack there of.
I am disappointed that we were made to feel like we were an inconvenience in a situation that we had little control over. The pizza was great, and overall the service was okay, but in light of the way in which we were treated, I will not be returning and could not wholeheartedly recommend this restaurant to anyone else.
This charming spot offers a gluten-free crust option better than most, praised for its delicious, high-quality thin crust pizzas. The wonderful, polite service enhances the experience, making it a top choice for gluten-free diners seeking great taste and care.
This cozy spot is renowned for its homemade gluten-free crust, crafted with care to offer a unique texture and flavor. The polite staff enhance the welcoming atmosphere, making it a favored choice for those seeking quality gluten-free options in a traditional setting.
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Michael Gowman
Genuinely horrible pizza. It's like Pepi went one by one through the ingredients to optimize how terrible each one could be. Terrible dough, no gluten structure, awful texture, no flavour. Ketchup like sauce with way too much sugar. Rubbery cheese. Suspect tasting pepperoni. Pepi has created an ensemble of flavours and textures that makes you question pizza itself (in a bad way). Would give 0/5 if I could. I hear the munchie subs are good though.