Went in tonight for our anniversary! Have always done takeout never actually dined in but tonight we were going to do it! They seemed short-staffed but no big deal. We had plenty of time. I didn't know they had gluten-free options and I was super excited! No one told me they're the only way gluten-free comes out is burnt. So we went up to the counter and let him know. Hey, this doesn't taste very good. Everything's burned on it and we proceeded to get yelled at and told us the only way to get it gluten-free is burnt. My recommendation is if you don't want a burnt pizza, don't order gluten free. And if you want to get your issue resolved, don't talk to the gal in the back making the pizza with the curly red hair cuz she's just going to yell at you and tell you the only way to get it is burnt. I was super upset. It was supposed to be a special night. I was super excited about the special of the month pizza because it sounded yummy. The whole experience was horrible. Ruined our whole special date night anniversary. And I'm just floored that she continued to yell at me and all's I wanted was the opportunity to get a pizza that wasn't burnt. And at that point I just asked a refund. Super disappointed with the customer service at this point. I love their Pizza but you better believe I'll never be back. I don't care how good their pizza normally is. Just don't order the gluten-free option!
Had a couple of pizzas delivered including a gluten free/dairy free pizza and it was all so good! Very impressed with the quality of food and the kindness of the driver as well.
Ok this sounds weird but the Veggie pizza I had was awesome. It was filling and the veggies were fresh. 4 stars because the Hawaiian pizza was just meh. I expected it to be like the veggie with fresh pineapple, not canned. But the other pizza was really good and my friend had gluten free white cloud gave it 5 stars. Bring that Hawaiian up to par with the rest please 🙏
Super bummed to find out they discriminate against those with gluten issues. Tuesday special will discount large and family size for $12 and $15 respectively but said that I must pay $20 for the medium gluten free and that they could Not sell me the smaller gluten free pizza for the cost of the Tuesday large or family sized pizza when I asked. What a bummer.
We’ve ordered from this location a number of times. The food is always good, the delivery is always prompt, and the drivers are always kind. They also have really good gluten free pizza. :)
UPDATE: I did delivery a few days ago and it’s not the same gluten free crust at all. It tastes like the same pre-made crust you’d get at Dominos, but 3x more expensive.
I did delivery tonight as I recently learned they have gluten free crust. It is amazing and does not have the borderline cardboard taste most gluten free crusts have and actually tastes like it’s made in house. Further, the delivery was very prompt and well within the allotted hour wait time. The young lady who delivered (Christy? I didn’t get a clear look at her shirt) was very friendly and bubbly.
But that gluten free crust, ya’ll😋
I was at the at the Caldwell Blvd Nampa Papa Murphy's today and got excellent service by a gal named Lily Forrest. I ordered a Gluten Free Mediterranean Herb Chicken pizza. Her customer service skills were excellent. I asked her to change gloves because of my gluten issues. She not only changed her gloves, she consciously made every effort to not cross contaminate my gluten free pizza. She was friendly, helpful and went the extra mile to make my gluten pizza!
A message to her manager: You don't find many good workers like her anymore. Do whatever you have too to keep her as a employee of yours! If I owned a business I would hire her in a heart beat!
Accommodating Gluten-Free