Gluten-free bread options to all egg dishes possible. I had a gluten-free almond cake that was ok, nothing really fancy, also the service is kind on one hand but also a bit cross-tracked on the other hand. I am really spoiled from the States when it comes to service statements. As celiac, I am grateful for the little things but I think this place could be even a 5star spot if it hits gluten-free options also for pancakes and oat bowls. Think of it!
Today we wanted to celebrate my mother's 80th birthday here in a small group. Since my children have to eat a gluten-free diet, this was stated when we reserved the table (specifically: they wanted gluten-free pizzas and so we announced it early on - this offer also exists there in principle, that's the only reason we went there). My mother also left her cell phone number.
When we arrived we were told: we no longer have gluten-free pizza.
My parents came there from outside Düsseldorf. Nobody thought it was necessary to call them after the last gluten-free pizza had been ordered, nobody had put aside the two portions of dough that we had explicitly stated were requested.
Apparently Per Voi (formerly Da Noi Urdenbach) did not note the request for gluten-free pizzas when making the reservation.
It's human to make mistakes, even if there were several here.
The real reason I'm writing this review now is that there was not a word of regret, not an admission of error, not a "sorry!", not a "you're right!". No recognition of what was obviously, unfortunately, unprofessional behavior.
So if you want to go there to eat a “reserved” gluten-free pizza, you can’t necessarily rely on it. And yes, gluten-free pasta was offered as an alternative, but it happens that the guest simply wants to eat what he had already announced and been promised days before.
So we left the restaurant without having accomplished anything. It's a shame, it could have been a nice evening there.
1. The list of allergens on the ordering machines is displayed in such a small size that not a single allergen can be identified without any doubt.
2. If you click on gluten-free on the menu on the website, 90% of the dishes displayed are fried together with dishes containing gluten in the same oil.
Then you can just leave it alone!!
The company has apparently never heard of the requirements for gluten-free food for people with celiac disease...
Very nice waiters. I had a turkey steak with a baked potato, which was available gluten-free. The portion was a bit small for the price, but otherwise everything was perfect.
Really great experience. The staff were lovely and welcoming and as someone who has to eat gluten free we're very helpful as my German is not great.
Would 100% recommend coming here. Oh, and try the pink balsamic vinaigrette! It was delicious!
Ruth was our waitress and she was very kind and polite, as visitors her knowledge of English was very helpful.
The food was also very good, especially since there were gluten free options.
Lovely place with great food! They do offer gluten free bread, but it’s toasted in the same toaster as the other bread, so I asked them to just leave it untoasted. The staff is very aware and helpful!
This hotel is one of the best I have been to so far. Considering that for work I visit on average 3/4 hotels a month.
Excellent location next to the airport. Parking available, super paid breakfast (with many vegan and gluten-free options), beautiful surroundings and rooms. The only negative note is the service from which I would have expected more kindness given the place. But in any case I will definitely return!
Unfortunately, there is almost no selection of gluten-free dishes, neither cakes nor snacks. In this respect, it is better not to advertise “gluten-free”. Even the menu includes a selection of vegan and gluten-free cakes...it's a shame
Great restaurant! A gluten-free, totally creative menu was conjured up especially for me! Super tasty! And the service and the wines were sensationally good!
Unfortunately there was a very long wait on Friday evening. Gluten-free versions were possible. Very tasty starter, main course was ok. We found the prices relatively high, so we didn't get full marks.
Had a gluten-free pizza there for the first time today. The pizza tasted okay, but it wasn't any better than gluten-free frozen pizzas. However, shortly afterwards I had severe diarrhea, so I doubt the gluten freedom.