PER VOI Cucina Italiana- Restaurant

Today we wanted to celebrate my mother's 80th birthday here in a small group. Since my children have to eat a gluten-free diet, this was stated when we reserved the table (specifically: they wanted gluten-free pizzas and so we announced it early on - this offer also exists there in principle, that's the only reason we went there). My mother also left her cell phone number. When we arrived we were told: we no longer have gluten-free pizza. My parents came there from outside Düsseldorf. Nobody thought it was necessary to call them after the last gluten-free pizza had been ordered, nobody had put aside the two portions of dough that we had explicitly stated were requested. Apparently Per Voi (formerly Da Noi Urdenbach) did not note the request for gluten-free pizzas when making the reservation. It's human to make mistakes, even if there were several here. The real reason I'm writing this review now is that there was not a word of regret, not an admission of error, not a "sorry!", not a "you're right!". No recognition of what was obviously, unfortunately, unprofessional behavior. So if you want to go there to eat a “reserved” gluten-free pizza, you can’t necessarily rely on it. And yes, gluten-free pasta was offered as an alternative, but it happens that the guest simply wants to eat what he had already announced and been promised days before. So we left the restaurant without having accomplished anything. It's a shame, it could have been a nice evening there.

Disappointed now. We were always happy to drive 70km there because of the gluten-free pizza, which has always been delicious. Something has changed. The gluten-free pizza just tastes bland. However, the spaghetti carbonara also lacked pizzazz. The bacon must be crispy and not soft as if cooked. So please make an effort and change something. So far it's been going well...

Best pizzeria I know. There is also gluten-free pizza made from fresh dough.