I’ve been a loyal customer of Sofrito because their food is undeniably excellent, and they offer great gluten-free options—a rarity that I appreciate. However, my recent experiences with their service and attention to detail have been increasingly disappointing, to the point where I can no longer support this establishment.
Over the course of my last three orders, there have been consistent issues. On one occasion, the chimichurri was so excessively salty that it was completely inedible. On another order, I received salad but no salad dressing; most recently, my order didn’t include a salad at all. These might seem like small issues independently, but together, they point to a pattern of carelessness that’s hard to overlook, especially considering the cost of dining here. My dish alone was over $36—at that price point, I expect the details to matter.
What’s even more frustrating is how poorly the management handled these issues. When I called after the chimichurri incident, I spoke to a manager who dismissed my concerns and did nothing to resolve the problem. More recently, when I called about the missing salad, they informed me that they had just started omitting salads—something a customer shouldn’t have to find out after the fact. To make matters worse, when I called again to address these repeated problems, the manager offered only a 20% credit, claiming that they couldn’t do more because they “didn’t have the item in front of them.” This response came across as dismissive and gave the impression that the manager either didn’t believe me or didn’t care to make things right.
Had we been dining in the restaurant, these issues could have been corrected immediately. But as takeout customers, we’ve been left feeling disregarded and undervalued. It’s incredibly disappointing to see such a great restaurant fail so miserably at customer service and consistency. While we gave them multiple opportunities to address our concerns, nothing was adequately resolved.
Unfortunately, this will be the last time we dine at Sofrito. Excellent food can only make up for so much when the service falls so short.
Had lunch today at space 220. Our waiter Jonathan was fantastic and very helpful with our gluten allergies. He got everything prepared exactly how we wanted and it was a pleasure eating here. The food was great, the service was even better. Thank you Jonathan for making our honeymoon as special as it could be.
Went to Tony’s on 05.06.25. This used to be my favorite restaurant. I grew up going to Disney every other year, and I always made sure we went to Tony’s 1 to 2 times each trip. So, I have been to Tony’s at least seven or so times, but this will probably be my last time. They used to have amazing gluten-free bread and pasta, but they have changed it. I did not make it through the bread, which was cold, dry, and tasteless, nor did I eat much of the pasta. I got the Gluten-free Fettucine shrimp, which was sub-par at best. I did not make it halfway through; the shrimp was overcooked, and a few looked off. My sister, who was with me, said Olive Garden was better than Tony’s. I was incredibly disappointed with the downgrade in the gluten-free options here, and I'm sad to say that Tony’s is no longer my favorite restaurant.
Chicken nachos are as advertised, chicken and nachos. Uninspired.
If you have gluten allergy or celiac, eat somewhere else. The rolls are dry and coarse.
May be the best sit down brunch I have had! Beautiful setting, and five star Disney service! The fruit salad was amazing! Chicken and Vanilla French toast (not on menu 😉) were yummy. My wife had the classic Mickey waffle! 🐭 Had a nice little treat for my birthday as well. Even had many gluten free options for our daughter. A must-do for brunch!
I had Matthieu S as my waiter and he was absolutely fantastic. He provided wonderful service and paid attention to detail. We had a group member with a nut and gluten allergy and he went above and beyond to ensure that there was no contamination. He took the time to go over the menu specifically with that person about their options. He was so attentive and provided excellent service. Please give this man a raise Disney. Thanks Matthieu!
A buffet style spinning restaurant that rotates 360 per hour. It is above the Living with the Land ride and is a great experience with character meet and greets at your table!
The food is American-based, but I will say that I loved their chicken. It was perfectly tender and well-cooked and some of the best chicken I've ever had. I also enjoyed the salad with its light vinaigrette, but otherwise, I found the food to be decent but not extraordinary. It can be pretty expensive at $55/person, so be prepared to eat. The dessert we had was a berry cobbler that I thought tasted a little too mealy.
Like other Disney restaurants, there are a variety of vegetarian and gluten-free options that can be provided upon request
We decided to try this place on 7/3 and are so glad we did! Neat atmosphere that is kid-friendly and fun. They sat us in a raised corner table by the stage which was very kind for everyone. Our waiter was excellent and great with the kids. The food was all very good, served family-style. Best of all they served a separate family style portion that was gluten-free and my child loved it! After a long and hot day at Magic Kingdom we highly recommend this restaurant.
Good prices for quality of very flavorful food and cleanliness of establishment. Fresh fruit, in-house made sauces, and seasonal menu give a great variety of options from decadent to healthy and vegan/gluten free. Booze available as well.
A nice laid-back place to grab a drink and some food. I was able to order a burger with a gluten-free bun and a nice cider. My server, Dylan was amazing, super kind and made a point to ensure that there was no cross-contamination with my food, and offered menu selections based on my issues without me even asking. This is my second time at this location and both times have been fabulous. Highly recommend
This was such a great quick and cheap stop for food at Disney! They have great plant based options as well. Two plant based hot dogs made of beyond sausage with or without toppings. I’m gluten free also and they actually have gluten free buns too which was so appreciated! The manager even came over and made sure to separate my food from the other chefs so it would be sure to be gluten free. They can’t guarantee no cross contamination on the fries, but I really appreciated the manager coming out and chatting with me to help about the options.
Accommodating Gluten-Free
