The food was delicious, and most importantly, I didn't get sick! As someone with severe food allergies (not only, but including wheat & gluten), it was wonderful to eat there and not be sick afterwards.
Great job for no cross contamination!!!
Neat, casual restaurant. Great explanation from our server of how it all works. Enjoyable experience. I love that they cook food for those with food allergies separately. Gluten free noodles and sauces were labeled; however, the sauces were dripped all over the counter, so I know the sauces that were not gluten free were dripped in those that were. For the restaurant, a suggestion: place all gluten free sauces either in the back or, better yet, separately.
Husband has VERY limited diet (no gluten, no dairy, no tomatoes, no peppers) and the team was AMAZING at helping him build a salad that wouldn’t trigger his debilitating headaches. So very thankful for their kindness and patience. The food was fresh and satisfying. Will be back and will shout out their praises to anyone who will listen.
I have been coming to this Jets location for many years and they have always been great. Today in particular they were top notch. The person who took my order made a mistake and entered my gluten free pizza as a cauliflower crust. When I came for pick up I double checked (you can never be too careful with allergies). When I realized it was incorrect I mentioned it to the person cashing me out. She put in a corrected order right away and didn’t try to make me pay for it. A+ service and a quick resolution.
My family and I used to enjoy coming to this place for dinner, as they offer gluten free (GF) buns to allow those with medical conditions such as myself to enjoy a good burger. We went to this restaurant on August 23rd, and even though we emphasized to our waiter several times when ordering that I needed a GF bun, he still brought me a burger on a regular bun. It was not until a couple bites into the burger that I realized this could not be a GF bun. After this happened, our waiter informed us that they had in fact, given me a regular bun, and offered a half-hearted apology with a lame excuse about being tired after working so many hours. Within hours after eating those two bites, I became extremely ill, as I always do when eating a gluten item and I have still not recovered fully. To make matters worse, my husband, who is a very tireless advocate for me at every restaurant we eat at, has called the owner twice, leaving messages both times, to speak to him about the need to better educate his staff and stress to them the importance of taking food-related illnesses more seriously. To date, the owner has not returned his call. It is one thing if the Buck did not offer GF alternatives, because then I am just taking my chances, and I accept that. However, they offer a GF alternative for a reason, and they failed to execute a simple request, which has made me extremely sick. In short, we will NEVER eat there again, and I strongly suggest anyone that has a food-related issue to seriously consider whether they will trust this place to get your food order right. I just want this place to take food-related issues/allergies more seriously. I just won't give them the chance to make me sick again. I wish I could give them no stars for this rating/review, but Google apparently requires at least one star before you can post this. The effort on August 23rd by the Buck deserves no stars at all. I stand behind everything I posted here, as it is the honest truth. Potential customers beware.
I really wanted to like this place… but the tacos were just meh. We got an array of tacos - beef, chicken, pork, shrimp & sea bass. The meats were all shredded and seemed to have very little flavor. The pork had a cooked-too-long taste to it. Toppings & salsas were good. We did like the shrimp & sea bass tacos. However. All of it was very mild. Cute deco, but really cold - all hard surfaces, so echo-y and not cozy. chose it because they have gluten free options, but only 5 options aside from salads. We probably would not go back again.
My boyfriend and I popped in for a quick dinner to go. We were taken aback on their hospitality & their willingness to accommodate me being Gluten Free. Overall, this is my new favorite thai place in the Michigan/Indiana area. 11/10 food. This Husband and Wife ran restaurant truly had the best service, but even better than that, they were the most kind hearted individuals I have ever met.