Julie M.

Google review

When we walked in, there was a sign that said please wait to be seated. There was nobody around. We saw one man on his phone and laptop. He never looked up to say hello or sorry or be with you in one minute. He just stayed on his phone and never looked up. We waited about 10 minutes with nobody greeting us. I walked around to look for other staff member since he obviously couldn't care less about customers. I found the chef in the kitchen and asked does anyone work here, he said yes, him, oh but he's on the phone, so we waited another 5 minutes and another couple walked in and they too were shocked that nobody was there to greet us. Once he got off the phone he finally seated us and he was pleasant. I think someone needs to teach him a thing or two about customer service. We just ordered a burger and I ordered mine without bread because I'm allergic to gluten. I must say the burgers were absolutely delicious! My compliments to the chef! We have had burgers from Netherlands, Brussels and now here in Queen's Head in the UK and it tasted amazing! The fries were great too, very fresh and crispy on the outside.

Sharon

Google review

We came to this pub yesterday for lunch for my birthday. What a treat! I'm gluten intolerant and the gf menu was so good. Food excellent, service brilliant and views incredible.

Law Law

Google review

Went for ice cream, one of us is celiac and staff were really knowledgeable, told us all ice creams were gluten free but as a celiac would recommend sorbet. Felt listened to and safe to eat here. Also one of us is a wheelchair user, there was no drop kerb to get her to the outside seating so staff came and moved the table to her! Was fab, made to feel included. Can't wait to go back!

Graham Boreham

Google review

We happened upon this venue after searching the local area for somewhere nice to have lunch. Arto offered a clean and friendly venue with plenty of capacity during the busier afternoon lunch period. The staff were exceptionally friendly, even on the phone before we arrived when we booked a table. Service was a little slower because it we visited during a peak time, but this didn't detract from the wonderful food. The menu catered for different food requirements (vegan, gluten free etc.), the portions were generous and full of flavour.

Kitty

Google review

Lovely quiant little place. Enjoyed a coffee and had gluten free cakes. Came recommended by a local friend and had a relaxed atmosphere