Natalie Jensen

Google review

We went to the Saratoga Springs location at 8pm on 6/21/2025. When I walked in, there were 10 people in line and though there were 5 teenage boys standing there talking, not a single person making the entrees at the front of the line. About 2 minutes later, an adult male, who appeared to be the shift supervisor, walked in from outside, put on an apron, grabbed gloves and started making orders. It took 20 minutes for me to get to the front of the line. This location has always been great at changing gloves upon request for "Gluten friendly". I requested it, as I always do, and this same guy politely agreed and took off his gloves and threw them away. Here's the part that was the reason for this review. Before putting on new gloves, he took his hat off, right there by the chips and ran both of his hands aggressively through his hair, scratching his head for about 10 seconds before putting his hat on and grabbing new pair of gloves and fulfilling my order. GROSS, GROSS, and more GROSS. I have been a restaurant manager and am well aware of Food Service Health codes. 1st time he came back on the line he should have washed his hands. And the 2nd violation, just gross, so many things wrong with that one. If he wasn't the supervisor, I would have mentioned it to the supervisor right then. This was also on top of other employees drinking beverages behind the serving line. I've been coming to this location for years now. Not sure I will be able to bring myself back.

Candice Thackeray

Google review

We love Mod. It's always a great visit when we go! Today, we went and there was only 1 employee working. 2 had called in sick and he couldn't get anyone to come in and cover. AJ was fantastic! When we walked in, there was a group of 9 in front of us and another handful before them. Then another couple walked in behind my husband and I. AJ had his hands full with the amount of pizzas he had to make. He handled it with a great attitude and was so friendly to everyone! I ordered the cauliflower crust for my gluten intolerance. Without me having to ask, AJ was cautious with the way he prepared my food to ensure as little cross contamination as possible happened. After getting all of the pizzas out, AJ walked around and asked everyone how their food was and if he could get them/us anything. Hats off to AJ! He is a great example of what we should be seeing in customer service.

Lorin Smith

Google review

New management and he knows his stuff about gluten free protocols! Separate space for GF prep and a fryer only fries are fried in. Loved the crazy fries!

Garrett Petersen

Google review

10 stars if I could!!! I have celiac and IT MADE ME SO HAPPY to be able to have GF fries, and a GF Utah burger that was absolutely amazing for a burger joint, for a decent price, not to mention in a very clean restaurant after a long workday at 10 pm!! Tasted fresh, amazing buns, amazing fries, AMAZING FRY SAUCE! Reviews were 1000% right! ****A++++++ from me**** Now my stomach is very happy, I'm out ✌️

Lorin Smith

Google review

Lots of options here, and even a dedicated fried for their churro fries when you ask for gluten free!