Julia made this an incredible experience! I am so grateful for Julia and The Mule, as a celiac and anaphylactic to Peanuts and Tree Nuts, my time finding restaurants that I feel truly safe is rare. This was the first place in Canada where I felt that safety to just explore the menu, relax, and enjoy. Everyone that came to our table was kind, informed, and awesome! Also the food IS AMAZING! Best tacos I’ve had in Ontario. Thank you again to Julia and the team for making a memorable meal and amazing experience. Will be coming back to Hamilton just for The Mule!
Absolutely amazing pastries! 100% gluten free, plenty of vegan options as well. Customer service was incredible. I will definitely be coming back for more!
It is not at the location. It is a columbian bakery with a sign to call if you want something. For someone just passing through hamilton this put a damper on our ability to get gluten free.
I’ve never had a complaint about this place. Well, maybe that it’s not closer to my house 😂
Such good food, friendly service and some tasty gluten free options too!
To prefix, I want to say that the staff at The Burnt Tongue have ALWAYS been great to deal with and accommodating.
However, if you are a vegan, dairy free or have any dietary restrictions: AVOID THIS RESTAURANT 🚫
Their system for indicating vegan items is inherently busted. Items are marked with a “VVC” which translates to being vegan and celiac friendly on their little ordering guide.
With that said, they have a little asterisk (*) that says to check about daily specials on a dish.. or something along those lines. The signage is confusing as the asterisk doesn’t say “may change what dietary restrictions are accommodated by this dish.”
In my scenario, I ordered a soup marked as “VVC”… but there was cheese in the toppings. Whoever thought that putting dairy in a dish SPECIFICALLY NOTED as being vegan shouldn’t be allowed to add items to the menu.
Again, the staff were fantastic at getting me a refund and courteous when on the phone.
This doesn’t excuse the fact that The Burnt Tongue is negligently and FALSELY advertising dishes as being vegan/dairy free when they are, in fact, not. I should not have to ask if a vegan option is actually vegan.. this is dangerous to people who have severe food allergies and grossly incompetent.
I will not be returning until they can make the appropriate changes to the listing process for their menu items. I and advising friends and family to go elsewhere until that change is made, too.
SO rude. falsely advertised gluten free menu and then IDing my family and I when we are clearly 21 and over. pompously and thinks they are above everyone. we left and didn’t even order . what a joke. not loyal to locals.
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Madison Deppe
Everything here is 11/10. Definitely get the salmon sushi and then watch yourself want a second one. Fries are a must. The PB espresso martini is painfully good. And they are exceptional at managing celiac/gluten intolerance. Great every time - thank you guys!
Drove from Oakville to visit Coven for the first time today. What a treat! All the staff were friendly and helpful. The product selection and quality was great. As someone with a few dietary restrictions (vegan for the animals and celiac for medical) I was extremely happy to find some of my favourite foods and even some new treats I'd never heard of before! Thank you, Coven. I'm looking forward to coming back again when I'm in the neighbourhood.
One of our favorite restaurants in Hamilton! When we dine in, the staff are always so friendly. We like to get the katsu curry and karaage donburi - both delicious, and gluten-free! Looking forward to trying their sushi soon. 😊
I would give this place a million stars if I could. Incredibly kind and friendly staff. Food was excellent AND so gluten free friendly. Being celiac usually means I have to skip home fries and toast but not here! We had egg, bacon, toast, home fries and the breakfast BLT made gluten free. Highly recommend. If I’m ever back in Hamilton I will be going here!
Amazing Indian restaurant serving fresh tasty and healthy Indian food in the city. The owner and staff provide excellent service and the restaurant has many vegetarian, vegan and gluten free options on the menu. I highly recommend dining at this gem of a restaurant. Great for lunches, dinners, family events and small receptions.