3 Legged Crane Pub and Brewhouse

I loved this place when it was the Brewer's Union, and I still like it. The menu is pretty good, and the marionberry spinach salad is great. I wish they'd stuck with regular sweet potato fries instead of waffle fries, but that's a minor thing. The atmosphere is wonderful, a real pub that feels very warm and welcoming. But the last time I was there, my wife and I were very hungry and figured our food would arrive fairly quickly since it was after 8 and the place was nearly empty. After waiting close to 40 minutes, she inquired about our order. Turns out that the bar person never handed it to the cook! 😡 I am VERY understanding and patient when it comes to being kind to retail and food industry staff. But the bar person didn't say "oh no, sorry, I'll take care of it!". Instead, she went on a semi-unintelligible rant about the new guy who didn't something something do something something so it's his fault etc. That's all we got. No offer of free drinks or dessert or to take our salad off the bill or anything. Not even an actual apology. Sometimes people make mistakes, and a major measure of a business is how they handle them. This one was handled very poorly. Remember, there were virtually no customers there, so this wasn't a case of someone being overworked and missing something, or being short staffed. Those cases are irritating, but understandable I'll still keep coming here, it's a great place, I just want people to do their best, and that wasn't my experience this time. Oh, it was really nice that they converted their fabulous Reuben to gluten-free by turning it into two smaller sandwiches using GF burger buns!

I've been here twice in the last year. The first time I had the "tempeh tots" which I dont remember liking much. The second time I had the vegan burger and it was really good! Not sure what it is made of, taste and feel like seitan but says its gluten free.. nice taste and texture and I saw some oats in it. I cant promise the bun is vegan. The guy at the counter was very pleasant and helpful. The ambiance is cute and rustic. The brews are excellent. I will keep coming on my way through town as long as they keep something vegan on the menu. The fries were just ok but at least they are fresh made. My guy enjoyed the fish basket but mostly loves the brews. I wish they had tots though!